Streater Smith / Panorama Village, Texas

Rating: ★★★★★

New Car Dealers, Used Car Dealers

Address: 333 Interstate 45 S, Panorama-Village

Postal code: 77301

Phone: (281) 350-2283

Streater Smith provides unsurpassed Honda service. I had previously used 4 other Houston area Honda dealers before taking my Accord to service advisor Daryl Hoop at S-S for factory recall repairs, as well as timing belt, transaxle seal replacement and transmission service. S-S did excellent work, their prices were fair, and they met promised completion time. I was so impressed by the service department that I chose t... view moreo buy a new CR-V from S-S. They had received that particular vehicle in a trade between dealerships, but the other dealership had not followed Honda instructions for installation of a dealer installed option which created a problem for me. S-S service advisor Shayna Humphries, service manager Shawn Smith and technician Samir Tabora-Fuentes did an exceptional job recognizing and quickly correcting the problem. I have seldom dealt with a dealership having employees as committed to quality service and customer satisfaction. Streater Smith has earned a loyal customer who will return some day to buy another new Honda... thanks to their service department.

Floyd2 / 9/14/2013

Our salesperson, Brett Bailey, was knowledgeable and friendly. He helped us find the right car for us. He was patient with us and everybody there was professional and friendly.

Racheal63 / 12/12/2012

We were impressed with the help we got from everyone. Our salesperson, Rod Deason went and found the answers to any questions we had that he did not know. The friendliness from the sales and service department was outstanding. This is the third vehicle we have bought from Streater-Smith Nissan and will do it again.

garyportland / 12/5/2012

I have used Streater-Smith Honda Service for all automobile repairs. My service has always been handled professionally and in a timely manner. I have worked with Daryl Hoopi a few times and I appreciate his friendliness, his attention to detail and his fairness while we work together. I have always felt that Streater-Smith Honda has taken care of not only my car, but of me as a customer. At times, they have alerted m... view moree to possible parts that might need repair or replacement in the future, but have advised me that my car is safe when I leave the dealership. I appreciate the fact that nobody pressures me into repairs that are not necessary at the current appointment. I would recommend your services to all.

LeahGould / 12/5/2012

LeahGould / 12/4/2012

This is the second time we have bought from Streater-Smith Nissan. The staff is friendly and easy to work with. Truly have the customer in mind and not the bottom dollar. Corey Taylor has been the greatest salesman to work with. He understands what the consumer wants and doesn?ˆ™t use smoke and mirrors. Straight forward and to the point. A little bit of back and forth, but a great experience. The service department is... view more a pleasure to work with. The first Nissan we had never seemed to be fixed right from 2 different dealers. We brought it to Streater-Smith, and never had another issue. Do to that experience, we have bought the last two Nissan Altimas from them. Can?ˆ™t give them enough praise. A dealership like this is few and far between.

Brandonwhite441 / 8/4/2012

Recently I received a survey rating the delearship, service and sales personnel. I filled out the survey but upon realizing the mistakes I made in answering this survey, I would like to give my own description and in my own words how I felt about our experience at Streater-Smith Nissan. The dealership was both extremely clean and very friendly. I was treated with kindness and with expertice. My salesman, Corey Taylor... view more went beyond my expectations in helping me with the process of learning my car in its fullest. I even had a problem with the bluetooth and he spent a great deal of time with me explaining the ins and outs of the system. I`m sorry for the misrepresentation I gave because it was not how I felt. So far everyting is GREAT with both my salesman and the dealership. Melissa Mitchell

MelissaMitchell991 / 7/3/2012

We actually enjoyed our new car purchase experience. Unlike any other vehicle dealership we have visited in the past. Euel was very helpful and knowledgable about the vehicles. He listened to what we hoped would be our payment and made it happen. We both were extremely impressed with how quick financing took. We left smiling and very happy that we had chosen Streater-Smith Honda. Jeff and Teresa Gordon.

TeresaGordon / 4/25/2012

I arrived at Streater-Smith Nissan just before closing on Tuesday to look at some of the cars and Tim came to see if he could help. He was very helpful with showing me prices and different models and sent me home with one to show my husband. I came back the next day and was able to test drive another car. That Thursday my husband came into the dealership with me and Tim took us together to look at even more vehicles.... view more He made sure that we knew MPG and features on every vehicle and was so patient with us. We found a car that we love and Tim did everything he said he would do and then some. Thanks Tim!!!

Gjudy65 / 3/23/2012

I have been a Streater-Smith Honda customer since 2004 when I purchased an Accord with them. I purchased a Civic from them in 2009, and I just purchased a Pilot from them. I have always had great luck working with their sales team. This time around, we had an issue on the value of my trade-in, but once Slavco got involved, the situation was resolved. It was truly great teamwork of the dealership to get this deal done... view more. We`ve only had the Pilot for a short time, but my wife and I absolutely love it! I`m really happy with Streater-Smith and look forward to working with them again in the future.

Sharpmatthew83 / 3/16/2012

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