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Plaza Tire & Wheels / North Houston, Texas

Rating: ★★★
Automobile Parts & Supplies, Wheels, Automobile Accessories
Address: 11717 Veterans Memorial Dr, North-Houston
Postal code: 77067
Phone: (281) 893-9771

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Houston`s worst tire shop experience ever (Please Read)
I am not here to bring down this shop or for rivalry purposes. I am here mainly to state, complain, and review what I?ˆ™ve experienced from this shop and to share with others what I have gone through. I was browsing around for the best prices for some tire quotes around veteran?ˆ™s memorial road. Mainly to dismount some bald tires off my wheels and mount some tires I had on hand. I stumbled across plaza wheel and tire. ... view moreLooks may be deceiving, the exterior of the shop is very convincing bright 2 toned white/royal blue painted tin panels, luminescent neon signs, and chrome wheel displayed out on the street held by a metal frame, wheels displayed behind tinted glass, and cars with custom wheels facing the street.

I have gone to other shops around the area such as, pinnacle auto body for paint, and J Tran studio for aftermarket products and installs. Both served me well and satisfied my needs with superb service and price. Both owners are stand up guys no questions asked.
First and foremost I will begin this review with stated this shop is extremely rude and lacks customer service skills.

They do not speak a speck of English that well or even at all. But one guy did speak ?ˆ?Span-glish?ˆ? but he was extremely rude. When I pulled up he ignored me I had to go up to him at ask him for help. When I did ask for help he stated ?ˆ?What do you need??ˆ? I told him dismount tires and mount tires I provided. He told me ?ˆ?$15 each dismount?ˆ? I was surprised it would be that much. $15x4 = $60 and that does not even include mounting, balance, and valve stem service. I told him ?ˆ?that seems too much?ˆ? He rudely told me ?ˆ?No $15 each no mounting, balance, or valve stem. I replied ?ˆ?Are you sure that?ˆ™s the correct price it seems a bit high than other retail shops?ˆ?. He replied with ?ˆ?No $15 dismount each either you want or not get out this shop go down street look for another?ˆ?. With that remark I toke his advice went around the street found a shop that would do it for $7 each dismount, mount, and balance. Unbelievable, I was about to go back to plaza to thank him for the tip!

The tires they carry are not even well known brands. Ling long? Decenti? Runway? Ironman? From my past experience with the knock off tires they are worthless recycled tires which are made from overlaying old worn tires with new thread. They do not grip well at all in the rain, extremely noisy, leaves rubber powder residue all over the car, and more issues. To top it off they do not even have warranty or road hazards like well known companies such as NTB, Discount tire co., Wal-Mart, sears, and etc. And lastly to mention the price of these knock off tires are at a outrageously high price I could get Michelins, Bridgestone, Continental, Dunlop, Bf goodrich, Hankook, and etc.

This shop definitely needs a tune up in learning customer service in number 1 in this bad economy if they want to keep their business up and running in the coming future.
pgsracing / 3/21/2011

Best Prices on Custom Wheels
If you want good quality custom wheels and tires at the best price-go to Plaza. My friend Jose turned me on to them. I got 4 OZB Colt 45 20s mounted/balanced on Maxxis Maurader II P28550R20s for $1450 with locks for my 2006 F150.
poppy42 / 5/31/2006

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