Auto Express / Murphy, Texas

Rating: ★★★

Auto Repair & Service

Address: 11422 Garland Rd, Murphy

Postal code: 75218

Phone: (214) 328-5700

We Don`t Want to Fix Every Car, Just Yours!

Local business specializing in repairing your vehicle right the first time.? Fast and affordable.? Honest and True.?

Categories:

Auto Repair & Service

Open hours:

No info

Reviews:

Great customer service

I bought a car about two months ago. I like my car and the customer service that is given. Had a leak couple weeks after puchase called and was told to bring car back. Fixed the car and the repair was at no cost to me. Always nice and helpful. Straight foward and to the point. All my tags are legal as well. I highly recommend this company.

alethia.brown.14 / 9/4/2013

We had came in and did a trade for my dodge neon, for a 1999 Cadillac sts. We ended up all together paying a 1,200 dollars to walk off the lot with it. Which was fine for us at the time since we were told nothing is wrong with the car and we agreed to pay 100 dollars a week, we signed the contract. About 2 months or so in our car started running very badly, we had to replace a cv axle in it after we broke down on the... view more highway with our 6 month old daughter in the vehicle. We went to Meineke to get the diagnostics and the car was in such bad shape, they told us it would be 3,000 or more dollars to fix the car. We fixed what we could ourselves and put $575 dollars worth of BRAND NEW tires on the car.(because I noticed after we bought it the tires were very bad) We have been very good customers paying on time every month, came in some weeks paying an extra hundred early. So we finally decided to have Auto Express fix it for us and work with us on pricing and that we did not feel comfortable making the payment if we were not able to drive the car, to which they agreed. I have been car-less for almost 2 weeks now, calling everday to find out what was going on with the fixing of my car. They continued to put me off and tell me that the guy who fixes cars was not in at the time or they were waiting on us to make a decision on pricing and their last and final excuse was we were behind on payments and they could not help us unless we pay up what was owed. To which that was not what we agreed on. They also did a illegal expection sticker on our car for us and my sister in laws car too. Its very upsetting when me and my husband were very good and dependable customers to them. We ended up spending a little over 3,000 dollars on payments and repairs on the car. We decided to give the car back because it is not worth the 6,000 dollars they wanted us to pay. and fyi they are located at 11440 garland rd in dallas texas. by the way I have proof of all my inquires about auto express!

1ndonlyMisti / 5/2/2013

I have bought many cars from t...

I have bought many cars from this company, they are a wonderful company with exceptional customer service. I would recommend this company to anyone period. A++ company

contryboy / 5/14/2011