Bee Creek Automotive / Lakeway, Texas

Rating: ★★★

Automobile Parts & Supplies, Auto Body Parts

Address: 804 Bee Creek Rd Ste C, Lakeway

Postal code: 78669

Phone: (512) 264-8890

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

Trusted for the last 12 years!

Luis is such a nice guy and he has always been fair and honest with me and my family. He has worked on about 8 of our cars over the years and always done a good job. I have compared prices and he is almost always lower than most. You can trust him to get it done right. My whole family highly recommends Bee Creek Auto.

Honestly00 / 4/7/2011

Major repairs to wife`s car

My wife`s Ford was on its last leg and she refused to drive it until I either had it repaired or bought her a new one. I took the Crown Vic to every auto repair shop in Western Travis County and the lowest estimate I could get for the same work was $1,750.00 at a repair shop near the "Y". A friend at work said that I should take it to the place where he has both his car and truck worked on so I took it ov... view moreer to Luis Perez at Bee Creek Automotive. Luis was friendly and took my list of repairs needed. In about 15 minutes he told me that he could do everything on the list plus two additional problems he found for between $750.00 - $775.00. The shop was busy but he said they could get to it later in the afternoon or I could bring it back in the morning whichever was best for me. I brought it back the next morning early with every intention of waiting all day. Just past 11 a.m. he came and got me in the waiting room. My wife`s care was ready to go. The bill for all the work was $733.15. That was just over a week ago and my wife says her car is running great. Luis and his employees could not have been nicer to me and I am off the hook for a new car for my wife. Thanks Luis. Ross

BRossLittle / 3/29/2011

Thanks for a job well done!

Quick, honest and dependable! Luis and the staff treated me with respect - I feel the pricing to be fair - the work was just fine! I recommend...thanks!

Paul III / 2/7/2011

Not happy with quality of work

I`ve had three different vehicles in for different repairs and have had poor results. I took my 2001 SuperCrew in due to a bad smell coming from it that smelled like radiator fluid or mold in the cab. They first told me it was mold coming from the air intake for the cabin and sold me a can of deodorizer. Later, as I suspected, it was a heater core out, which is a pretty common cause. They repaired it and solved t... view morehe problem, but in the process broke the latch on my glove compartment and said they would fix it, but didn`t. I don`t know why and obvious problem was that hard to diagnose. I took my 1998 Expedition in for work and they damaged the roof I can only assume by when they put it on the lift. I couldn`t prove that they did it so I didn`t do anything about it, including confronting them about it. I recall it took twice as long for the simple repair as it should have. I took my 1997 Honda CRV in for routine timing belt replacement. They caused a leak or problem in the thermostat, can`t remember if they put the thermostat in upside down or forgot a gasket or what the problem was, but they fixed it no charge as expected, though we were again without the vehicle while this was done. This was 2 years ago. Just found out that the oil pump seals or gaskets are leaking and either should have been replaced at that time or were done improperly causing me to spend more money to have something fixed that wasn`t fixed right the first time. I know of another situation where we took a truck in with a cooling problem and they replaced the entire cooling system as they couldn`t figure out what the problem was. As it turns out what should have been a $500 repair took $2600 and multiple trips to get finally fixed. Save yourself frustration and go somewhere else. You may be tempted by prices (I was), but you`ll pay more in the long run.

stever761 / 1/5/2011

Liars , Cheaters, Thieves

The owner Luis stole my money. They took 40+ days and $1500 and never finished the work . I returned it multiple times, not for bad work, for work they flat out didnt do even though they charged me for it. Now I am having to take them to court to get my money back for the work they didnt do. Not even the respect to refund the portions they admit they never did. They want me to bring it back a 4th time for them to do ... view moreit. REALLY? So you can cut my brakes? I just want my money back..Dont trust these guys and ALWAYS make sure they did what you paid for.

vapordisposition / 7/13/2010