Aviles Wrecker Service & Auto Body / Lakeway, Texas
Rating: ★
8 years in Business
Automobile Body Repairing & Painting, Towing
Address: Lakeway
Phone: (512) 272-8444
We specialize in alignment and brake jobs.
HI-TECH Alignment & Brakes specializes in all forms of mechanical repairs for your vehicle from struts to alignment and brakes. We have been in business for over 10 years and have qualified and certified technicians working on your vehicle.We do:* Suspension, struts, shocks, CV joints* Rack & pinion, motor mounts, ball joints* Power steering, starters, to even A/C serviceWe offer a wide range of repairs and maintenance at a reasonable price for all to afford. We are conveniently located in North Houston, easy access off the freeway.Come in and save!
Categories:
Automobile Body Repairing & Painting, Towing
Open hours:
No info
Extra phones:
(512) 272-8444
Reviews:
New all time weird for towing ...
New all time weird for towing company! They refused to come up our driveway because "the truck might get scratched by a tree"... Never mind that our 25 foot boat on the trailer, ups, fedex, propane, and of yeah 18 wheelers can and do make it up our driveway with ease!
Ughhh! It`s gets "better!" We just got home and it seems the flatbed decided to take a detour off the driveway on the way OUT (w... view moreith cargo) through the lower pasture! We`ve now got a huge set of dualie tracks clean through all the soil straight down to the bedrock limestone... all the prairie grass there, I`m SURE is dead. We`ll have to go get 2, maybe 3, loads of soil to fill in the ruts and somehow re-seed it all to try and get that area growing again. I called the wrecker to discuss the problem to which the dispatcher informed me "I don`t have time to deal with this. Grass grows back!" and HUNG UP THE PHONE ON ME! Wow... Just WOW!!!
AAA has been informed, and complaint has been escalated to management and dispatch. AAA Customer Service told me that I will be getting a call back from them on Monday to discuss damages and repayment for such.
Apparently "Gabes Wrecker" REALLY doesn`t want to continue on with their AAA status as at this point I can`t think of anything more they COULD have done wrong today... well short of dropping the vehicle off the flatbed!!! Luckily they at least managed to not do THAT so they did manage to do ONE thing right out of 5:
Arrive on Time - FAIL
Be Courteous on the Phone - FAIL
Good Driver Customer Service - FAIL
Handle Customer Complaints Professionally - FAIL
Deliver Vehicle - Pass
So, 1 out of 5.
Run Away! FAR FAR Away!!!!!!
CyberReviews / 12/4/2011
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