Lanes Auto Sales / Laird Hill, Texas

Rating: ★

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 100 Pine Tree Rd, Laird-Hill

Postal code: 75604

Phone: (903) 297-4728

THEY LIE STEAL AND TAKE ADVANTAGE OF CUSTOMERS EVEN THE MANAGERS. I HAD TO DROP MY TRUCK OFF TWICE AND STILL NOTHING DONE. AND ONE OF THE TIMES I WENT TO PICK IT UP I LEFT A ENVELOPE ON PETES DESK A FEE MINUTES LATER I WENT TO GET IT. IT WAS GONE IT HAD 850 IN IT AND THE WHOLE DEALERSHIP DENIED IT.

samantha.k.green1 / 4/12/2013

Save yourself the dissatifisation, expense, and money. Lane`s is without a doubt the most unprofessional excuse for a business that I have ever had to deal with. They promised to fix several thing on the vehicle that I purchased there and they never did. I asked both my sales person and the owner and neither one ever made any effort to follow through on their committment, even though it was written on the contract... view more. The check engine light came on 2 day after I purchase the car and they refused to even look at the problem! And I sold my old vehicle to them when I purchased the car and they were advertising my old vehicle and the mileage was less than the mileage on the vehicle when I sold the car to Lane`s. Steer clear of this place!!

CustomerMM2013 / 1/16/2013

This company is B.S!!! I would never recommend going to this dealership!!! I bought an 06` Ford Explorer in January of 2011. I was first LIED to about the price of the vehicle, I got the run around from one specific salesman. I really needed another vehicle, so instead of dealing with that same salesman, I went and asked if I could deal with another. I got the deal done, which the price still was not even reasonable... view more!! I drove my car 2 weeks, and EVERYTHING went wrong with...my engine spun 2 rod barrings, altenator, battery, spark plugs, wires....and transmission started slipping!! I contacted the company to see if they could do anything about it, being that it was not my fault that the engine was screwed up! They said no, I bought it as is. At this time I was pregnant and had a one year old, they had no sympathy for what kind of scam they were pulling on me!! Now it`s August of 2012, THANK GOD I got out from underneath that vehicle in February of 2012. ONLY A YEAR, AND I NEEDED A NEW VEHICLE!!! The reverse went out on it, and transmission!!!!!!!! I am GREATLY satisfied with the people at the dealership I got my 2011 Toyota Tundra from!!! They even called 2 months later to see how my truck was operating!! Atkinson Toyota Madisonville, Tx!!!

macibrown / 8/28/2012

Tried to hustle me into buying a truck (F250) so I took 2 vehicles to trade in. when I decided I didn`t want the truck I took their vehicle back and told them i was not interested this upset them, so they said if I wanted my vehicle back I would have to drive to hawkins texas to pick it up @ tommy lane (owner) because it would not work any more. Its an 05 jeep liberty w diesel motor. Just a B.S. business mad cuz I ... view moredidn`t want their truck. Ps. On another note while talking to my sales man (Mark a big guy) I tell him that this is bs I brought their vehicle back to them in the same condition. He said its bs that he didn`t get to sell a truck and to deal with it. Will report to BBB

TXpolice / 8/31/2011

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