Southwest Ford / Josephine, Texas
Rating: ★★★★★
New Car Dealers, Used Car Dealers
Address: 4001 Interstate Highway 30, Josephine
Postal code: 75402
Phone: (903) 455-7222
Quality Automotive Parts, Service and Repairs.
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Reviews:
BUYER BEWARE!!!!! #Southwest Ford
My husband purchased a New Edge from SW Ford late June,2013. Within 1 month the engine cover was leaking oil. SW Ford repaired. Within less than 30 days he was left stranded on the side of the highway when the car had what they called a cater strophic engine failure. He was 4 hours west of Dallas. He had to wait on the side of the highway in 100 degree heat for them over 5 hrs for ... view morethem to pick up his car and gave him a loaner. They had the car for over 3 weeks to put in a new engine. Then within the next 30 days the new engine began to miss, run rough and the check engine light came on. They were not able to repair, the car was under warranty. They agreed to replace the car, but pulled the smoke and mirrors and slipped in $10,000 on his new loan. They claimed was depreciation for the LEMON they had sold him originally. He had put money down and made 4 payments on a car he only was able to drive half that time! He had paid depreciation!!! Chance Donaghe the owner has refused to back the warranty and do the right thing by simply replacing the car at no additional cost. BEWARE....THEY SELL LEMONS AND DO NOT BACK THEIR PRODUCT OR WARRANTY!!!!! This was not our first purchase from them and we have used them in the past for all mechanical work and tires, even on vehicles that are not Ford. But, it will be our last! FYI Ford will do nothing!!!!!
T B. / 11/24/2013
New Owners- Better Service
Wow! What a change the new owners have made. It made looking for a new car much more enjoyable.
honeebe / 1/22/2008