Longhorn Car-Truck Rental / Hutto, Texas

Rating: ★★★

Used Car Dealers, Truck Rental, Car Rental

Address: 4812 N Interstate 35, Hutto

Postal code: 78751

Phone: (512) 452-1773

Truck Rental, Car Rental, New Car Dealers, Moving-Self Service, Leasing Service, Rental Service Stores & Yards, Trailer Renting & Leasing, Used Car Dealers, Transport Trailers, Van Rental & Leasing

amex, discover, master card, visa, diners club, travelers checks

* Pick Ups
* Passenger & Cargo Vans
* Flatbed Trucks
* Moving Trucks
* Daily, Weekly & Monthly
* Rentals
* Sales
* Compact Pick-Ups to Tractor Trailer
* Flatbed Trucks
* Gooseneck & 5th Wheel Hook-Ups
* Hydraulic Lift Gates
* Full Maintenance Leases

Mon-Fri 7am-7pm Sat 8am-6pm Sun Closed

Round Rock - 2120 N Mays: (512) 248-8600Hutto - 10301 Hwy 79: (512) 759-1216

This was a horrible expeirence. The rental agents, who it turns out are ""managers"" are incredibly rude. I was overcharged, lied to and they tacked on all kinds of insurance policies, told me they were mandatory and having just moved here I trusted them. This shady way of dealing with customers makes me worry for the fact that they have my credit card on file. I read other reports since then that they falsely clai... view morem damages and threaten to sue people. How does a businsess like this stay in business? I will file a complaint with better business bureau. Save yourself the discomfort and stress from being maniplated, lied to and over charged and stay away from this business. Special mention to ""Chris"" the manager who would not give me a busines card, last name and had an insutling, insinuating even racist way of dealing with me. Told me that there was a high incidence of car theft and said we are ""trusting you with a $20K car"" no - I am paying for it. Assumed I would be paying cash. Ugh so creepy. I made a mistake, needed the car and was tired. Never gain.

deae / 5/18/2012

My company rented a truck for one month ($1500) while we shopped for a new truck to purchase. Everything was fine until AFTER we returned it. ONE WEEK after the return we received a call that the radiator was damaged by a rock and we would be receiving an invoice for $700. We explained that not only did we drive the truck very little, we did not have any knowledge of damage. The rude individual on the phone stat... view moreed that if we refused to pay the $700 invoice he would be filing a suit against us.
This is a pretty shady way to conduct a business in my opinion and recomend people STAY AWAY!!!

mhmachining / 7/21/2011

From the get-go, I was leary, but at the time I had no choice. The quote over the phone was not what it was in person. The car was dirty when I picked it up, the employee at the desk was rude and did not want to check my insurance, i have a company that has 24 hour verification, this dude was lazy.
Ended up being over-charged and out a few hundred at the end of my trip.
This company needs to get new employees... view more and they need to get it together. Never again... nor would I feel good about recommending to anyone I know.

EmmyP / 3/19/2011

I was treated rudely by one particular person, This person never explained that I had to have a physical damage waiver and just added it to my rental car. The compact car I rented was not clean and it smelled of smoke.

I received a ride home which was great, but I will never rent a car there again.

Jaguar / 12/30/2009

I have been renting from Longhorn for many years and I am still a loyal customer. I like to rent compact cars for long distance trips so that I`m not putting the miles on my truck and it still saves me money in gas because they are so affordable! The staff is always so helpful and the website is easy to use. I would definitely suggest that you reserve online in advance and also know that they require a deposit and de... view morebit cards are not accepted for a deposit for obvious reasons. Have either a credit card or cash available and call ahead to find out how much your deposit is depending on the car. I have searched many places in Austin and I can quarantee you will not find a better deal. Great price, wonderful service, and you`re supporting a local business!

huggamoogl / 11/4/2009

I came from alaska used their
car services about 2007-08.
They made me want to come
back again an use the services.
I loved that I didn`t have to
have major credit cards to
use their services. They were
so great about everything.

alaska / 9/27/2009

My wife and I moved recently from Dripping Springs to Johnson City. We checked out our options with the ""big boys"", even in our home town, and then saw an ad on TV about Longhorn Rental. Thank goodness for seeing that ad!!! We called them and reserved a 24` truck for several days and were given all the details concerning their policies and requirements for renting from them. I had them repeat the cost for milea... view morege because it was six times less than the other guys, which was going to be an incredible difference in our total rental expense.
When we arrived the people were busy but very attentive and they were extremely pleasant. The rental was exactly as it had been discribed and the truck was freshly washed and ready to go. Best part about renting the truck other than the mileage cost difference was that it had a powerlift instead of a ramp.
The truck worked great and we moved and then brought the truck back one day early. Again the people at the desk were extremely pleasant and they refunded the difference for returning one day early without a hitch! We saved several hundred dollars by making that call! I will never go anywhere else but Longhorn for any rental needs every again. They were much better than we had expected and made a very difficult move as good as it could have possilby been. I have told a dozen people about our experience at Longhorn Rental and I will tell dozens more because people need to know about the incredible service that is offered here. A++++++++

tannerboy / 7/24/2009

I showed up at LongHorn rentals to rent a 15 passenger van and was greeted by very nice counter staff. They smiled as I entered and got my van rental taken care of very quickly. When I returned the van it was even easier than picking it. They were alot less expensive than everywhere else and the van was new and extremely clean. I highly recomend LongHorn rentals to everyone looking for a fast and friendly car ren... view moretal agency.

jjcol / 6/17/2009

i walked into longhorn rentals happy to be able to support a local business. however the employee i had to deal with seemed very agitated with my needs. i became tired of his tone of speech and walked out and rode the bus home to north austin. i will not return.

blackconstan / 4/14/2009

I tried renting from a larger company but I sat on hold for over half an hour only to be told that the vehicle I needed was not available for the time I needed. Longhorn gave me a quote and reserved my vehicle in under 5 minutes! They were fast and friendly throughout the check in and out process, and the van I rented was very clean. I would wholeheartedly recommend them to anyone looking for an easy and satisfyin... view moreg car rental experience!

Jillan / 3/21/2009

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New Car Dealers, Car Rental, Truck Rental

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