Driver`s Edge / Highland Village, Texas

Rating: ★

Auto Repair & Service, Brake Repair

Address: 6020 W Park Blvd, Highland-Village

Postal code: 75093

Phone: (972) 263-9913

If You Need A Tow, We`ll Go!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Definitely Scammers

I pulled in to Driver`s Edge for a State Inspection just because they were close to other errands I was running. I got a bad vibe when I walked in, but I stayed simply because my car is just 3 years old and I knew there were no problems with it. While I was waiting, they finished the Inspection for the guy who was there before me. They came in and told him he failed the Inspection because he had bad wiper blades and... view more something else that I forgot. Whatever it was, I remember thinking it was very convenient that he ""failed"" on two simple things that Driver`s Edge just happened to have the replacements for. He paid what they asked and left. When they finished with my car, they came in and told me that my car passed except for the gas cap. They said it didn`t seal. But they had one they could sell me so I could pass Inspection. They even had the gas cap in a box sitting next to the register, ready to ring up. I said I`d just take my keys and leave. They said they wouldn`t let me go unless I paid for the Inspection and they wouldn`t give me the sticker unless I paid for the gas cap. I told them I didn`t believe them because the car was only 3 years old. I`ve owned individual cars for 15 years or more and never had the gas cap fail an Inspection. I finally told them flat out that I thought they were trying to scam me. First they acted like I`d hurt their feelings. When I continued to press the matter, they suddenly got mad, started yelling, and told me to get out of their shop. I said I wouldn`t leave without my car. They again yelled for me to get out and not come back. I said I had no plans to come back but I wouldn`t leave without my car. The guy reached for the phone and said he would call 911 if I didn`t get off their property. I pulled out my cell phone and said I would call for them because they were holding my car hostage. The guy yelled that he would bring my car around. He did. I left. I drove down the street to a different car shop. Guess what? I passed Inspection. I specifically checked the gas cap rating and it showed PASS.

sbbish / 9/2/2009

Horrible Work!

Brought my vehicle to the Mitsubishi Dealership for the 90,000 mile service. Once they told me it was gonna be about $450.00 plus tax just to do some routine maintenance. I figured I could take it somewhere else for cheaper. Sure enough Drivers Edge is right around the corner from my place. So I called them up and they said they would do the same service and change the spark plugs for a fraction of the price $310... view more.00 to be exact. After speaking with them on the phone and myself having considerable automobile knowledge. I felt comfortable with having them do the work. THAT WAS THE BIGGEST MISTAKE EVER! Since then my car has not been the same. When I got it back they bent the hood and left the old spark plugs underneath the hood! My hood wouldn`t shut all the way. Then to top it all off, I am damn positive they forgot to change the oil and filter. They claimed they forgot to change the sticker. But after all their mishaps would they really fess up to not changing the oil. Hell no. They did agree to fix the hood no questions asked but obviously cause they messed it up. Regardless, more importantly it runs like crap right now. So now I am bringing it back to the MITSU dealer hoping there isn`t more serious damage cause of how bad it is running right now. Unbelievable. Whatever you do, do not make the mistake I did.

johnnyRo43 / 1/20/2009