Gene Brown Aabco Transmissions / Helotes, Texas

Rating: ★★★

Auto Repair & Service, Auto Transmission

Address: 1307 Austin Hwy, Helotes

Postal code: 78209

Phone: (210) 656-6566

nothing much...work seems satisfactory
nothing much...work seems satisfactory
nothing much...work seems satisfactory
nothing much...work seems satisfactory
nothing much...work seems satisfactory

nutin honey / 12/13/2010

Went in for a simple transmission fluid change. The transmission worked fine. When I went to pick it up, the slimy guy showed up to show me all the "problems" it had. They wouldn`t do the simple change. The only way that I could get it out of there was to agree to them putting in USED transmission fluid that had been drained out of other cars. Avoid this shop at all costs.

Mexibeetle / 8/23/2010

My ex-wife has a Durango and she has been having some car trouble in the mornings. So who does she call ME! I called the local dealership to let them know what was going on with her car and they said it would probably be the alternator and it would cost me around $530.97 parts and labor. I was ready to take her Durango over there when a buddy of mine recommended Gene Brown Transmissions. I was hesitant at first beca... view moreuse I have always gone to the dealerships for work on any vehicle of mine. I ended up calling them and the quoted me $289.95 parts and labor and I decided to go with them. I picked up her car two weeks ago and it has been running great. I am very thankful for Gene Brown Transmission and my buddy for the recommendation.

KLEE / 7/23/2010

My experience was quite different. I am new to this city and I find the people here quite mean. My 1999 Honda Accord broke down on 1604 and bandera. I contacted Gene Brown Transmission and they had my car towed in 20 minutes. Ron the manager had a driver pick me up the next morning to take me to work. I had an estimate by that afternoon. My transmission was not shifting properly and my starter failed. When I pic... view moreked up my vehicle Ron took me on a test drive detailing each repair. The mechanic had my old parts in a box. I am grateful I contacted Gene Brown Transmission the night my vehicle broke down.

patnolan / 6/16/2010

I took my truck to Gene Brown Transmission/Total Auto Care on Grissom Rd to have the ignation fixed. They fixed part of it but left other parts not done. In other words did a half way job. Took it back as the gear indicator would not work and the ignation would not go into aux. They changed out the whole ingation thing even though they had told me would not have to do anything to the part the key goes in. The gear in... view moredicator still did`nt work so called spoke to Ron Guiterrez. He said was their fault and they would fix it for the price of the part. Took the truck back in (3rd mistake). When I went to get it they had charged me $199.12 instead of the $29.00 Ron told me it would be. Said I had to pay or not get my truck OR they would take ALL their parts off the truck. Had no choice but to pay it. Thank goodness put it on my c.c. This Ron and his so called mechanics need to be run completely out of town on a rail. They lie, cheat, steal anything they can do and get away with it. Wonder how many others they have given the shaft. AND has anyone noticed? On their sign they have the Christian Fish. Yeah they sure should put that up.

Texas Outlaw / 10/27/2009

I was referred to Gene Brown Transmission by a friend. I have always taken my vehicle to the dealer. I want only genuine volvo parts on my vehicle. I have a 02 Volvo. I was experiencing shifting problems and my check engine light was flickering.. I had my vehicle towed and Cris explained in detail what the techs would diagnois. I was very pleased with the price and he had my old parts in the new parts box for me t... view moreo look at. He walked me through each repair performed. I will refer this shop to my friends.

Walsh2 / 10/20/2009

As a repeat customer of over 3 years I thought I would write a review. I have a 99 honda civic, 04 Ford F-150 and a 01 Mercedes. Cris has been the manager since I first brought my 99 Honda Civc in for a diagnostic for gears sticking. I needed a new transmission but he was able to rebuild my old transmission at a fraction of the cost and in a timely manner efficient manner. Cris kept in contact with me each step of th... view moree way. Offered a payment plan and an awesome warranty. I have since brought my 01 Mercedes and 04 Ford F150 for regular maintaince that the dealer would charge me an arm and a leg. In this economy I highly recommed this shop. They save all old parts for your review and completely walk you through each repair required..

Nolan1 / 8/14/2009

As a repeat customer of over 3 years I thought I would write a review. I have a 99 honda civic, 04 Ford F-150 and a 01 Mercedes. Cris has been the manager since I first brought my 99 Honda Civc in for a diagnostic for gears sticking. I needed a new transmission but he was able to rebuild my old transmission at a fraction of the cost and in a timely manner efficient manner. Cris kept in contact with me each step of... view more the way. Offered a payment plan and an awesome warranty. I have since brought my 01 Mercedes and 04 Ford F150 for regular maintaince that the dealer would charge me an arm and a leg. In this economy I highly recommed this shop. They save all old parts for your review and completely walk you through each repair required..

triciagut2 / 6/10/2009

I took my vehicle to G.B. trans. to have the air removed from my hydraulic clutch system and explained that all of the components had been recently changed out. When I went to pick up my vehicle they had changed out all the components that had been recently changed and my vehicle shuddered when I shifted gears, and had a vibration when it was running. I talked with the owner and he asked me the first time I noticed t... view morehe vibration, I told him that I noticed it on the drive home from his shop. He told me that I wasn`t telling the truth and needed me to stop lying. This is after he collected $985.00 from me. I took the vehicle to another more capable mechanic and he had to replace every part that G.B. Trans. had installed for me just to get the vehicle to run the way it was when I took it to G.B. Trans. They had installed the wrong flywheel, A worn out clutch Plate, The Release Bearing was installed incorrectly, the wrong Clutch fork, and instead of bleeding the air from my hydraulic system (my original problem) they jammed a small 11/32 socket on the end of the clutch push rod to take up the space. The owner offered to put a shim behind the new flywheel that he had replaced to fix the shudder, I figured that if that was done that it would move the flywheel toward the trans to patch the problem of the shudder, but would also move the flywheel further from thestarter and create another new problem.

gene6ft9 / 8/29/2007

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