Town East Ford Sales Inc / Heath, Texas

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 18411 Lyndon B Johnson Fwy, Heath

Postal code: 75150

Phone: (972) 682-1200

Stick With The Specialists

* Parts * Equipment * Service * Supplies

Reviews:

Outstanding!

I was overall satisfied with the salesmen at your facility especially A J Luna. He was our direct contact as soon as we entered the ground. He cares and he helped us get the car of our dream without any pressure. Afterwards, Derrick , the financial genius helped me to pick what was the best packet for my family in securing the car and my family future while we possessed the car . It was a very good experience at Town... view more East Ford. Thanks!

maguirem / 2/29/2011

Best customer service!

I have to praise Scott, Henry and everyone else that had a hand in helping us with our car purchase. Not only where they very nice, they all went above and beyond to ensure we were completely satisfied. Town East Ford by far has the best customer service out there when it comes to buying a car.

marcoshdz / 2/15/2011

Bad place to go

I called this dealership before going in to check if they still had the car I was looking for, they person that answered was a manager and he said they still had the car and come on out to look at it. I had a 45 minute drive to the dealership and when I got there I asked about the car to the first salesperson, he went to his boss with the name that was given to me on the phone and he came back and was asking me why I... view more wanted this certain car and what other cars I would want to look at. I thought it was fishy and they held me up for about 20-30 minutes screwing around taking down my info. The manager then came and shook my hand and said this other salesperson would help me out so then the first sales guy walked me out to the lot to where I thought they would have the car. He then walks around with us in the parking lot and shows me a totally different car and asks if I would like that instead... he then walks around more and then finally tells us that he can`t find the car. It was a HUGE waste of time and no one was straight with me up until the end and I wasted all of my gas coming there to be lied to TWICE. They then tried to sell me a mustang, knowing I was trying to get a fuel efficient car. Their ad for the car is STILL on autotrader.com knowing that it`s sold, they keep the ad up to keep people coming in. This was the second time in my day that a ford dealership had posted an ad online then had sold the car and left the ad up for days possibly weeks after the car was gone then lied about having it in after calling. Lesson learned, never dealing with ford again!

rayvendawn / 1/29/2011

Appreciated!

I thank Town East Ford for being there for me in my new purchase. I found a new home to purchase my cars and will forever purchase my vehicles from Town East. John Austin is a really great sales person and does do everything to make the customer feel appreciated for their business.

dod456 / 1/4/2011

Wonderful contribution to your company

I only stopped in to take a look at the vehicle, was not expecting to actually get the vehicle that very day. Mr. AJ and Mr. Charley really sold me on the car and made my buy experience a very pleasurable one. Had it not been for these two guys I would not have gotten the car and would probably be shopping around still. These two are a wonderful contribution to your company. Again, Thanks!

duprifa / 12/20/2010

Congratulations to Town East Ford

Mamie Cain did a great job and went out of her way to be helpful. Kevin and Bryan jumped in and got a couple of situations resolved post hast and with great attitudes and we have the car we were hoping to have at a great price and with great service. I could not ask for a better experience for buying a new car!! Congratulations to Town East Ford! Oh yes, I almost forgot Ephrain who spent more than an hour teaching me... view more the use of the navigation system. Thank you all very much.

nikzegu / 12/15/2010

Could not ask for anything better!

One of the most pleasant car buying experiences I have had in quite some time! Was skeptical going to Town East Ford at first due to the bad reviews, but lucky for me?ˆ¦.I was treated greatly and they didn?ˆ™t pressure me into going over my budget. He got me exactly what I wanted plus a great deal to go along with it. Could not ask for anything better! Thank you for the excellent service Town East Ford!

JerriCourtois / 10/7/2010

a job well done!

Bought a vehicle at Town East Ford. The salesman was upfront, honest, and wasn?ˆ™t anywhere near manipulative as most salesman I?ˆ™ve dealt with in the past. I would like to congratulate the team at Town East Ford on a job well done! I just recommended a friend and will recommend Town East Ford to anyone in seek of a dealership that appreciates their customer and not just in it to take their customer?ˆ™s money!

JorgeHamada / 9/28/2010

great service, very satifised!

Bought a 2010 Ford Fusion from Town East Ford during Labor Day weekend! They were pretty busy, flooded with customers, so I was expecting horrible service but I was wrong! They have enough workers to assist each and every customer, which was great! I was pretty impressed! So friendly and professional for a dealership. My coworker did a great job referring me to this place!

EveMullan / 9/17/2010

Completely Satisfied

Casey McKinney has been a great help in the entire vehicle process. He listened to me when asking what I desired in a new vehicle and he truly seemed to be on my side during the negotiations of the vehicle. There have been a few things come up sincCasey McKinney has been a great help in the entire vehicle process. He listened to me when asking what I desired in a new vehicle and he truly seemed to be on my side du... view morering the negotiations of the vehicle. There have been a few things come up since the purchase but Casey and Rick Glover have been great in taking care of things and making sure that I am completely satisfied. e the purchase but Casey and Rick Glover have been great in taking care of things and making sure that I am completely satisfied.

VernaS / 8/13/2010