CarMax Garland / Heartland, Texas

Rating: ★★★

2 years in Business

Used Car Dealers, Wholesale Used Car Dealers

Address: 12715 Lyndon B Johnson Fwy, Heartland

Postal code: 75041

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:

Used Car Dealers, Wholesale Used Car Dealers

Payment:

discover, master card, visa

Open hours:

Mon - Fri 10:00 am - 9:00 pmSat 9:00 am - 9:00 pmSun Closed

Reviews:

We had purchased a vehicle from the Garland Carmax before and were quite pleased with the transaction, but it had been several years ago and we were now wanting to sell a car. I was admittedly not expecting much, based on the negative ratings online, but was more than pleasantly surprised. We first took in our Ford Explorer to get an appraisal. We were told there would be a 30-45 minute wait. We were only waiting... view more about 10 minutes before they called us into an office to get our information, then another 15-20 before they gave us their quote. The quote was hundreds more than we`d expected and they took care of everything for us. We most recently went in to sell my husband`s Saturn SC2. This time we didn`t even get to sit down before they took us into an office to get our information. It was maybe another 10-15 minutes before they gave us another unexpectedly high quote. Charles helped us with getting the vehicle appraised, and Ena helped us wrap up the paperwork. Every associate we`ve dealt with has been friendly, helpful, and accommodating. I`ve never had such fast or pleasant service at a car dealership and will continue going to the Garland Carmax for all my vehicle needs.

FairyDreemz / 4/22/2013

***Jeff Sowers at Garland, Tx Carmax Is The Best!****

I bought my last four cars from Jeff since 2001 and I promise you I`ll never buy a car from anyone or any other company but from Jeff and Carmax. The customer service Jeff provides goes beyond anyone expectation and it`s so hard to find that in people that deals with the public. I understand people will have their problems and views of the company as a whole but that`s anywhere you do business. It`s the individual ... view morewho works for the company that makes the difference! He works really hard to make you happy with your purchase and listen to your needs and wants. If you are looking to buy a reliable vehicle, you should call him. I think you`ll have the same experience I had 11 years ago;) M. Singleton Garland, TX

deepbluebell / 2/15/2011

Keep Looking

I purchased a car from Garland, Tx Car Max and before I could pay the first note the car broke down and the repair bill was over 1,000.00. The problem with the car was the fuel pump and that`s something that should be inspected by the dealer before seling a used car. I always thought that car max was on the cutting edge of dealerships for used cars and they were really up on their game in the used car business. I ... view morepaid 18,000 dollars for a car that is already starting to cost me money and this dealership does not give good customer service and they are only there for the sale. Once the sale is made you are on your own. I opted to get my extended warranty from someone else and it hasn`t kicked in yet. I would not advise anyone to use this dealership honesty is the best policy and if you can`t trust that the dealership would give you a good deal on a car that you are purchasing at least they could give you one that won`t break down

msbolton228 / 7/28/2010

Very fast and helpful service

They were very professional and very helpful in finding the car that we wanted. They let us decide and they didn`t try to push us into making a decision.

daamau / 11/29/2007