Roger Beasley Auto Glass / Geneva, Texas

Rating: ★

Auto Repair & Service, Automobile Body Repairing & Painting, Glass-Auto, Plate, Window, Etc

Address: 10420 Metric Blvd, Geneva

Postal code: 78758

Phone: (512) 337-6434

Austin Area Auto Body Center

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

BUYERS BEWARE!!!!

BEWARE!!!!! they have a tech working for them that has done terrible work on a vehicle I am restoring, wont stand behind his work! DO YOU want to be the next person that get him to work on YOUR vehicle?

RenegadeTruck / 3/22/2011

Worst customer satisfaction

This place is terrible, it takes them forever to fix the car and don`t give any update or serious reason concerning the delay. Moreover the guy in charge of overlooking the repair on the car is difficult to contact. I will not bring my car back to this place, this place sucks.

mateoTX / 8/18/2010

worst shop in austin

they did not fix my rear shock absorber after i was rear ended and never mentioned that they forgot to two screws and a bolt on my rear bumper. STAY AWAY

austinaud / 7/9/2010

Above and beyond to right a wrong

So I`m the same person who wrote the above ""dontgotobeasley"", this was in regards to repairs done on my 04 Mazda Rx8 2 years ago following a gigantic hail storm which left my car for dead. As you can tell by my writing, 2 years later I was till pretty upset about it, and very unhappy with the original work.
Now that we got that out of the way, I have to say that Roger Beasley Collision, and more specifically ... view moreDusty Womble (who is part owner I believe?), has done an exceptional job of correcting the original issues I had, and he even fixed problems caused by a seperate shop on repairs done last year thanks to a punk kid hitting my car from behind and slamming it into 3 other vehicles. Dusty actually sought me out personally through one of the 8 owner forums, went trhough the trouble of actually messaging/contacting me personally, then completely redid the entire car including popping out the rear glass and everything to ensure that my car was returned to pre-loss condition, and then some. The car is flat out gorgeous, left his shop looking fabulous, and the manner in which everything went down was beyond satisfactory, it was a bit of a pain getting the insurance company to help me with all that, but I can`t blame the body shop for that. So if anyone is looking for a good place that does good work and knows how to treat their customers, I`d highly recommend these guys, they will do an excellent job, and if for any reason they don`t, they will stretch beyond the ordinary to make sure they get it right. Thanks Dusty and crew for getting my car back to where it was before mother nature wailed on it, and I hope the people who read this know I`m sincere in saying your shop deserves their work. :)

allbetternow / 8/28/2007

stay away - don`t even consider these guys - worst experience ever

First of all, having the Beasley name attached to this shop is a misnomer as they`re not owned by Beasley, they just partner with them. I made the mistake of choosing these guys back in 05 to repair over 8k worth of hail damage, not only did they do an awful job but they don`t back their work worth a flip. The work that was done to my car was awful, and they did not put enough paint on some areas. I went back once to... view more complain and try and have them fix it and they reluctantly agreed to, then I was not provided a loaner as they had the car a few days, and when I came to pick it up it was STILL flawed. So on top of the car still looking like garbage, I was out over 400 bucks as i had to pay for my own rental, and they charged me 150 bucks that in their own words ""they forgot to charge me last time"". My car is still streaky in spots, and at some places you can actually see the primer showing through. I`ve tried going through state farm to have the repairs correctly done at a shop of my choice and they are fighting it tooth and nail insisting I go back to Beasley. I will not go back, I beg of anyone who reads this to not go either, this place is a sham, and a disgrace to bodyshops everywhere. I`m actually getting estimates for paying for the repairs for something that was not my fault out of my own pocket since neither my insurance company nor the shop who butchered my car is helping me. (I did file a complaint with the state insurance board though, maybe that will help..sigh)

dontgotobeasley / 3/12/2007

BEWARE!!

Do not take your vehicle here under any circumstance. They will give you a reasonable estimate and then spring hundreds of dollars in additional repairs on you once they`ve got the car taken apart. Then, when you ask them to put the car back together so you can take it somewhere else, they`ll charge you for that and say the estimate only covers taking the part off not putting it back on. Avoid! Avoid! Avoid!

laustin02 / 10/26/2006