Discount Car Clinic / Fresno, Texas

Rating: ★★★

25 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Automobile Electric Service

Address: 4225 Highway 6 Ste A, Fresno

Postal code: 77478

Phone: (281) 980-1111

WE BUY JUNK CARS! No Title okay...

We buy junk cars & trucks - Runnng or Not - No titles Ok! Auto Salvage & Parts

Categories:

Auto Repair & Service, Automobile Parts & Supplies, Automobile Electric Service, Auto Transmission, Radiators Automotive Sales & Service, Automobile Accessories, Auto Transmission Parts, Tire Dealers

Services/Product offered:

Radiators
Transmissions

Open hours:

No info

Reviews:

Consumers Beware! Steer clear of Discount Car Clinic, unless you`re looking for unprofessional service at a ridiculous rate. Wait... let me rephrase that. Avoid at all cost unless you enjoy being ripped off!!! I arrived at 7:00am on Nov.09th and agreed to having a "Bumper to Bumper" inspection performed on my vehicle. I was told by the lady at the counter that there would be a charge of $150.00, however this cha... view morerge would be applied to repairs. I provided a list clearly stating my concerns. No brake lights, slow to start, and a noise coming from the rear passenger side of the vehicle. Almost 8 hrs. later, after several phone calls and broken promises to return my call, I arrive to find my car sitting outside. There was no prepared quote on the repairs and no one seemed to know what was going on. Fred informed me that it was a blown light bulb that was causing my brake light failure. He stated that the technician had already replaced the part (without my approval). He also verbally went over the other issues and estimates. I asked several times for a written copy, so I could go over the charges, which I never received. Frustration from the ordeal and trusting the "integrity" of Discount Car Clinic, I foolishly agreed and signed off on the repair order. After reviewing my final receipt while picking up the vehicle, I noticed that I was charged $125.00 for the bumper to bumper inspection, after I was told by the lady that the charge would go towards the cost of repairs. After further inspection of my invoice I noticed that I was charged $75.00 in labor to screw in a break light. This service was provided without my consent! Had I been informed that I was going to be charge $75.00 in labor to change a light bulb, I would have obviously declined the service. $409 in labor to change my spark plugs, a light bulb, and the oil is beyond highway robbery! To add insult to injury I believe the "bumper to bumper" inspection was either never performed or poorly done. My car was still slow to start! While inspecting the battery I noticed a good amount of corrosion on the battery terminals (a 75 month battery that I purchased from Discount Car Clinic 18 months ago). How was that missed during a bumper to bumper inspection??? Also, the third brake light was not working. Was the third brake light not included in the $125.00 inspection charge and the $75.00 in labor to change the bulb? I faxed over a letter of complaint on November 13th, 2013 stating in detail my concerns. On November 14th, 2013 I received a voice mail from Fred (The Owner), upon returning his called he was very rude and disrespectful. Calling me a racial slur and cursing me out... before hanging up the phone in my face. I have since filed a complaint with the BBB and I strongly urge anyone considering taking their vehicle to this place to reconsider! You will regret it! There is a reason why Discount Car Clinic has such poor reviews! They have made a business of ripping hard working people off!!!

Nicole T. / 11/26/2013

My husband and I have been regular customers of Fred`s for years. He has always been up front and honest about cost and repair time. My most recent visit was to check on a tie rod repair for my Saturn Aura. When Fred told me they were finished checking out the problem, I remembered that my light was on for low tire pressure, so I asked if they wouldn`t mind checking it out for me. That`s when he told me that they... view more noticed the light too. I had a screw stuck in my tire and, oh by the way, they had already fixed it for me!! That`s the kind of customer service you just don`t get anywhere else these days. We will continue making the trip from Stafford to Discount Car Clinic when we need to because being able to TRUST your auto mechanic is wonderful!

AllisonCrandle / 5/12/2013

I have been here ABOUT 6 times in the last YEAR. I would only get my state inspections here at first, but i thought i`d let them start doing my oil changes. Now, i don`t take my car anywhere else. If i don`t feel like waiting, they will even shuttle me home and back again when my car is ready. They treat me well and have never steered me wrong. YOU GO GUYS!!!! KEEP UP THE GOOD WORK!

AlanPark / 3/17/2013

AlanPark / 3/16/2013

Fast, friendly, economical....

Fast, friendly, economical.

SammyGT / 10/29/2011

I LOVE this place! I have bee...

I LOVE this place! I have been coming here for years and have always gotten great service! They are clean and professional and very reasonably priced. My A/C unit broke during the miserable Houston summer heat and they were able to repair it so quickly...and my A/C still works like new! They can fix anything and my car always runs better when I pick it up than it did when I dropped it off at a fraction of what I wou... view moreld have to pay at a Volkswagen service center. They have a lot of complimentary services and the free shuttle service is so convenient - whenever I take my car in they take me back to work and then pick me up when my car is ready. I would never take my car anywhere else and would recommend this place to all my friends!!

Solly17 / 10/29/2011

Great Service, Great Value

I have lived in the Sugar Land area for over 15 years and have been going to Discount Car Clinic and Magic Mufflers and Brakes for years and have always been treated as a valued customer. Most recently my car battery completely died on Dulles Ave on my way home from work. I called close to closing and Ashley, the manager, helped me get my car over to the shop and replace the battery and get me out of the hot summ... view moreer heat!!

SammyGT / 10/28/2011

Amazing

My dealership told me that my car was not going to last much longer, so I went for a second opinion. Thank goodness I found this shop! They told me all I needed was some engine work and they thoroughly explained the problem and the price was reasonable.

JJtot / 10/28/2011

I LOVE this place!

I have been coming here for years and have always gotten great service! They are clean and professional and very reasonably priced. My A/C unit broke during the miserable Houston summer heat and they were able to repair it so quickly...and my A/C still works like new! They can fix anything and my car always runs better when I pick it up than it did when I dropped it off at a fraction of what I would have to pay at... view more a Volkswagen service center. They have a lot of complimentary services and the free shuttle service is so convenient - whenever I take my car in they take me back to work and then pick me up when my car is ready. I would never take my car anywhere else and would recommend this place to all my friends!!

Solly17 / 10/28/2011

what happened to mike?

i thought mike was buying the place? these other guys are something. $1500 for axles? i got a quote from mike for $550. how can that be? neddless to say im done with this place. be aware. can somebody tell me where mike went?

mgcic / 7/26/2011