Service King Collision / Fairview, Texas

Rating: ★★

Automobile Body Repairing & Painting

Address: 4205 W Plano Pkwy, Fairview

Postal code: 75093

Phone: (866) 595-6470

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Has taken 5 months to get car repaired

Brought the car in to be repaired in August. Its now January and its still not completely fixed. Endless calls to the Service Advisor (have had 2 now) to find out status of ordered parts - usual response was ""I was just getting ready to call you, parts got in yesterday"". Calls to the Store Manager not returned. Used them because they were recommended by our Insurance Company. Worst service I`ve ever ha... view mored. Don`t know if this is standard for Service King, or just this location, but they suck.

planoiceman / 1/4/2012

Not impressed

I used Service King after some bad storms in April damaged the entire drivers side of my Flex. I was told it would take 2 weeks to fix my vehicle. They ended up having it almost 3 weeks and there were numerous things wrong. One of the new panels had scratches on it, the strip of chrome under one of the windows was crooked, there were paint bubbles on the roof, they damaged the sides of my front bumper taking it of... view moref, the front window jumps when rolled down, they scratched the passenger side of the vehicle, black stains on the seats inside and a very nasty tar smell. I understand there was a lot of work done to my car and they did fix most of them afterwards, but the workmanship was not up to the standards I was expecting for such a reputable company. I will not use this company again in the future.

sjcrawford / 7/28/2011

Solid company

I was sent here by my insurance company, Nationwide, as they are a prefferred body shop and frankly, they`re the only reputable shop I`ve ever heard of, so I had no problem driving there. The work was good, the service was as advertised and overall, I am happy with the paint and body work the did. The only thing I didn`t understand is that there is another Service King right by my house but they weren`t on the Nati... view moreonwide program. Either way, the job got done with minimal headache and I can put this thing behind me.

Barry Davis / 7/14/2010

HUGE FAN

I am a huge fan of Service King. Every time I go in there they are quick, professional and not expensive. I am a customer for life!

chitchat1 / 6/25/2010

Not even ONE STAR!

This was horrible. It wasn`t even my car, but his experience angered me so much I had to write a complaint. It was taken in for hail damage and when it came back: the bumper was cro0ked, the ceiling lining was torn (it looked like they just stitched it back horribly like no one would notice), the lining inside wasn`t even stuffed back in correctly (lazy half a$$ job), BROKE a clip on the brand new grill, and scuffed ... view moreit. When it was taken back to be fixed they inconvenienced him and told him the guy fixing it was on vacation and he had to bring it back next week. OK, Not just ONE guy fixed this car. Yeah, right. THEN they denied that they removed the grill, which is SUCH A LIE! There is no way they fixed/replaced the bumper cro0ked without taking off the grill. Believe me, I will let EVERYONE know not to go to Service King. Especially the one in Plano on Plano PKWY

jenna416 / 9/10/2009

VW Repair

The staff at this Service King is very helpful and nice. Their quality control needs some work, though. I had a door replaced on a 2005 VW Bug. They forgot to hook up the radio speakers in that door. Now the electric window is broken and won`t go up or down. It is stuck down about 3 inches. Before they returned it, they should have realized that the window worked a lot slower than the other door window and that it di... view mored not go as far down as the other window.

annb327 / 7/10/2008