West Point Buick GMC / Cypress, Texas

Rating: ★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 16835 Katy Freeway, Cypress

Postal code: 77094

Phone: (281) 579-4300

E-mail: dedmunds@westpointsales.com

West Point Buick GMC is one of the newest and fastest growing Buick GMC Dealers located in Katy, Tex

We can fix anything with wheels for less than anyone in town From alinments,engines,transmitions........

Reviews:

Bought a new Denali, nice SUV but it left me stranded on side of road. Sales rep told me water got into engine (??) This all happened on a Friday and the Salesman was in no hurry to help me. Wound up getting a Yukon after some pressuring by GMC. Yukon is okay but it really lacks space when your doing major shopping. Took Yukon yesterday to service dept, the AC was not working. The only service guy there would not... view more even acknowledge my presence. After getting his attention and he was not a solution oriented employee. Told him of the issues and how I had called and would have a loaner waiting. Seems when I called Monday, and showed up Wed, I was not told you had to reserve a loaner. The service guy says your having another bad experience here? Told him yes. Even the new car sales rep was there and did not acknowledge me. You`d think buying a $60k car would get you a little service. Will never use this dealership and I traded in the car to another dealership.

melaniechilek / 2/15/2013

A Car Dealer Good Enough to Survive!

First, they were one of the Chrysler/Jeep Dealers scheduled to be closed. Chrysler`s problems are well-documented, and this was not the fault of a long-respected dealership. They became a Pontiac/GMC Dealer, and Pontiac was abolished by the takeover of Government Motors. Not their fault, either. At this singular point in time, they carry some of the best SUV`s and Trucks anywhere (check out Stabilitrak and On... view moreStar) and the new GMC Terrain is comparable or better by virtually any measure compared to say, the Nissan Murano, which is almost identical in every measurement. For styling, you have to decide for yourself, but for many people it has a more muscular look and it sure beats Murano on standard features and price. Additionally, they have a great Pre-Owned Department with a good selection of vehicles, and even more available to them from their other dealerships. The salesperson I worked with was friendly and worked hard to help fit my selection into my budget. I would recommend them for your `short list` when you are shopping for any vehicle.

spencerlink / 10/14/2009

Liars & Cheats

I got two keys made at Archer. Due to MY error the check was returned. I went in and paid cash for the check and the check fee. Instead of destroying my check they put it through again. I can see an error here. However, after we settled up again they have now sent two unauthorized checks through my bank for $ 30.00 from some front company called Certegy Payment Recovery Services. This has caused new checks to bounce.... view more I have spent over 4 hours on this in the last two days. I am having to cancel my business checking account and order new checks because they "sold" an account recievable that is bogus. If you have any questions or problems call me, Jeryl Ashe 281-628-5670

JerylAshe / 8/28/2008