Greenville Chrysler / Caddo Mills, Texas

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 5401 Interstate Highway 30, Caddo-Mills

Postal code: 75402

Phone: (903) 454-0283

North.Dallas.Ace / 3/13/2013

We drove over 1 hour one way and arrived to find a 2006 truck which had two puddles of of leaking oil and transmission fluid. Spoke to the sales manger who said we expected too much on a used vehicle and they have too many vehicles to make sure they are all ok. I asked if he felt bad about the time we wasted and he said "no".

deborah.ann.106 / 3/2/2013

deborah.ann.106 / 2/29/2013

Please, for the sake of your family, finances and general welfare, do not buy a car from Greenville Chrysler. I spent two days negotiating a price for a car over the phone. I was under the impression that it was simply a used car. Turned out to be a buy back --i.e. a Lemon. I was told by the salesman that I was approved for financing at a rate lower than my bank s. I arrived to find that he had not even run my ... view morecredit with my wife s. Turned out the car did not even have a CarFax, and the resale value would be roughly 20% below normal because of it. I wasted two days with Greenville Chrysler, plus two hours round trip, and three hours at the dealership. Luckily, I avoided buying the car. Buyer beware. I m sure Greenville Chrysler sells many cars without the deceptive trade practices that I experienced, but given the explanation from the salesman that he has 300 cars on his lot just like the one we were trying to buy, I would be very careful about the vehicle you purchase from Greenville Chrysler. Is the price worth the risk? What will the car be worth when you want to resell it? Are they just trying to get you in the door? It doesn t make sense in my case, but if you have been harmed by the business practices of Greenville Chrysler, contact the Better Business Bureau or consult an attorney. Hold them accountable for their actions.

benchslap / 1/7/2013

benchslap / 1/6/2013

I wish I had something decent to say. I was told by the salesman, his manager, and the finance manager I was making a good choice in vehicle. The engine then blew less than 300 miles later. I called them within 10 days of purchase, and all they did was blow me off and make i seem like it was my fault. They lied about the condition of the vehicle to make a sale, now I am bout an additional 4 thousand to get it fixe... view mored.

akw12 / 5/19/2012

Good cars, but terrible service as their sales people are trained to answer in half truths and will nickel and dime you once you are out the door and things are not what they seemed.
Just bought a vehicle from them and at the time of purchase I specifically asked if both keys were available (they buy cars on auction and sometimes these are missing the 2nd key, manuals, mats, etc), the sales consultant confirmed t... view morehey had the 2nd key. However when I received the car only one key was delivered, after one week of stalling me they called me and said they never promised me a second key in writing during the negotiation process so they didn?ˆ™t owe me anything. The manager mentioned that whatever was missing I had to negotiate and agree in writing at time of purchase. They clearly misled me in the half-truth answers they provided. It left an otherwise good buying experience with a very sour taste. Also, buyers beware they install a cheap anti-theft device on every car and use it as a $195.00 up-sell gimmick in order to charge or drive the price of the vehicle up during negotiation. A tip, if you are going to purchase a car from these guys, get this off the table from the get-go.

Oscar Soares / 5/7/2012

This dealership probably has the best easiest financing processes in place that i`ve ever seen, VERY IMPRESSIVE

Brents11 / 4/19/2011

I would rate this a 4.5 simply bc of excellence in everything from price to customer service to the managers and staff the only thing I would slightly change is how long the process was but i will say totally worth the wait.

Smith8674 / 3/10/2011

I need to let everyone know how wonderful this service department is. I lost my keys on Friday to my Town and Country and to my surprise I didn?ˆ™t even have my spare. Jose called a tow truck for me, eased my frustration and had my truck back that very afternoon?ˆ¦ he showed true concern and professionalism.

zo9000 / 2/5/2011

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