Southern Suzuki / Brookside Village, Texas

Rating: ★★

110 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 17725 South Fwy, Brookside-Village

Postal code: 77578

Phone: (713) 960-9800

Auto Oil & Lube, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Accessories

cash, check, debit, visa

No info

Ford, Lincoln, Mercury

English

I am new to the area and have a 1997 F150. I went in to get my oil changed and tires rotated,but I also wanted to keep my old truck. My 1997 F150 was running a little rough. I was working with Mike Raymer on a new truck, he took the time to show me everything on the truck and was very patient. He is so professional and wasn`t pushy like at the other dealer that I have used. We finally founc the perfect truck. Ther... view moree are a lot of differences in the new trucks. This was the most pleasant buying experience that I think I have ever had. When my old truck was ready in service there were a couple of other thinga that needed to be done but Jody, my service guy let me know what needed to be done soon and what could wait. I am very plesed that I FOUND SUCH AN HONEST DEALERSHIP SO CLOSE TO MY NEW HOME. THANKS TO ALL AT SOUTHERN FORD. KEPP UP THE EXCELLENT WORK

paramedica / 7/5/2012

watch all people in service they will tell you one thing and tell southern ford something else. I went in for my lifetime oil change,sold with my new truck, This guy told me they didn`t do this any more, they had new owners, offered me one for 39. then 29 told him i would go some where else. He came back later said he could give me one last change told him no, purchased lifetime oil change from southern ford like t... view morehe sign says outside. He printed on my ticket I turned it down .never said how hard he tried to get me to pay fot it.HAVE BOUGHT 3 FORDS FROM THEM, NO MORE !!! HAVE ALWAYS HAD ALL MY SERVICE DONE THERE, NO MORE !!! PLEASE GO ANYWHERE BUT SOUTHERN FORD!!!.

f.dean / 2/25/2012

This place will rip you off!! I had a contract for free oil changes for the life of the vehicle as long as I owned it as the original owner. I told the manager this and he laughed at me and told me they were under new ownership even though they are the still name, logo, and offered no notice to the owners who had this contract. I will be posting this information on every rating site, Facebook, BBB, etc I can find as ... view morewell as placing a lawsuit for breach of contract.

Leslie / 1/11/2012

Had a WONDERFUL experience with Southern Ford on 12/29/11. I spoke with salesman, Ken Patrick earlier in the day and told him exactly what I was looking for in my son`s vehicle and financing. He was able to meet ALL my requests and I appreciate his honesty and integrity! I was not given the run around and there was not a lot of back and forth negotiating. I`m not new to car buying and I knew what my terms would b... view moree and it was up to them to meet them, which they did! I woud HIGHLY recommend this dealership to anyone looking to buy a vehicle. It is my understanding that they are under new ownership and I think it`s making a huge difference. I`ll admit, I was very hesitant after reading some of the negative reviews but I`m glad I gave them the opportunity to prove me wrong. Everyone we came in contact with was pleasant and very helpful! Thanks Southern Ford for making this the best car buying experience I have ever had!

DJWilliams / 1/9/2012

I feel that if you look at the "BIG" picture you will see that Southern Ford in Manvel, TX is sitting right on the edge of a booming part of Houston. The fact is that 288 South in Pearland is the fastest growing sub-urban area in the city. So as far as location I personally think it?ˆ™s in a great spot to serve a new up and coming community like Pearland/Manvel. On a personal note: I recently in the last year p... view moreurchased a truck from Southern Ford and have had nothing but good experiences in regards to my purchase experience and the follow up manintence trips at the dealership. As far as having a polite, honest, and customer service oriented business I would rate Southern Ford in the top of all Dealerships in the Houston area. In conclusion I would recommend Southern Ford and all of their employees to anyone who is considering buying, leasing, or just need a place for their vehicles maintenance. Anything you may have heard about Southern Ford showing them in a negative light from my experiences is nothing but FALSE and I urge everyone to take a trip to Southern Ford for a pleasant car experience. Go check them out for yourself.

rwill2626 / 9/11/2008

When we arrived Southern Ford looked like a ghost town instead of a dealership. We thought, this could be a good thing... Less time waiting and more time speaking with a rep that is not overly busy with several clients. We quickly found out that there was a reason that there were not any other clients there... They have horrible customer service, and sneaky sales guys. DO not go to Southern Ford! They will try very ... view morehard to rip you off with their false advertising, sneaky gimmicks, and fraudulent practices. Do not fall for their "deals" or fliers promising special pricing, free appraisals, or WHEEL OF CASH/CASH just for coming in to get a free appraisal and demo drive. It is all a lie and you will not see a dime nor will you be treated with anything other than contempt if you do not immediately sign on the line no questions asked... Very dishonest and hateful. They keep you waiting, and stall until you are too tired to make a comfortable decision.. Don`t dare say you will sleep on it and come back the next day because they will pretty much kick you out the door and want nothing to do with you any more. My husband was going to buy a Mustang but now we will be going with a Dodge Charger instead. Their loss. It is not just our experience, look them up. Not to mention that their prices are at least $5000 MORE than other dealerships. They advertised one price but when you go in it was $7,500 more for the exact same model and options. There is something wrong with that! Save yourself some trouble even if it means going further for a different dealership.. Avoid Southern Ford!

Dontfallforit08 / 6/25/2008

DO not go to Southern Ford! They will try very hard to rip you off with their false advertising, sneaky gimmicks, and fraudulent practices. Do not fall for their "deals" or fliers promising special pricing, free appraisals, or WHEEL OF CASH/CASH just for coming in to get a free appraisal and demo drive. It is all a lie and you will not see a dime nor will you be treated with anything other than contempt if you do not... view more immediately sign on the line no questions asked... Very dishonest and hateful. They keep you waiting, and stall until you are too tired to make a comfortable decision.. Don`t dare say you will sleep on it and come back the next day because they will pretty much kick you out the door and want nothing to do with you any more. My husband was going to buy a Mustang but now we will be going with a Dodge Charger instead. Their loss. It is not just our experience, look them up. Not to mention that their prices are at least $5000 MORE than other dealerships. They advertised one price but when you go in it was $7,500 more for the exact same model and options and that is BEFORE TT&L or andy extended warranties. There is something wrong with that! Save yourself some trouble even if it means going further for a different dealership.. Avoid Southern Ford in Manvel TX!

Dontfallforit08 / 6/25/2008

Auto Repair & Service, Automobile Parts & Supplies, Truck Service & Repair

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