Mercedes Benz of Boerne / Boerne, Texas
Rating: ★
New Car Dealers, Used Car Dealers
Address: 31445 Interstate 10 W, Boerne
Postal code: 78006
Phone: (830) 981-6000
We are Licensed, Bonded and Insured towing service.Our specialty is towing on all types of vehicles
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Reviews:
Got ripped off!
I have been taking my car to MB of Boerne for over two years. My warranty is expired and I have been paying for maintnance and repairs out of my own pocket.
When my car broke again I ended up taking it MB Boerne. A part was replaced that cost me a good some of money and my service advisor promised me that the car was working again. When I arrived the car wouldn`t start and I was assured that the part they replace... view mored was also the cause of the current problem (funny, because they didn`t know what it was). So a few days later I recieve a call that a part had to be replaced that was worth 30% of my car`s current value, at this point I declined and decided to fix the car somewhere else. Service advisor refused to refund me the money for a problem they didn`t fix.
After days of research on Mercedes online-forums I matched the symtoms my car was having to the ones described in a thread and ended up fixing the car myself for 6 times cheaper than what the dealership quoted me, and it was a part that has nothing to do with what the dealer replaced and was suggesting to replace.
Unfortunatly this incident and a few previous ones involving the car breaking down and the dealer not being able to diagnose it correctly have ruined my perception of MB Boerne.
mathewschneider / 12/31/2009