Autocomp Technologies Inc / Atascocita, Texas

Rating: ★★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers

Address: 8515 North Fwy, Atascocita

Postal code: 77037

Phone: (281) 447-9800

AS a shop I will never buy from them again. They sold me a 2000 suburban computer for a 2000 trans-am that supposedly they programmed to the vin of the T/A and would not pay for tow when it overheated because suburbans don`t have electric fans and T/A`s do, and would not pay for reprogramming. Cost me $340 above the initial cost of the computer and core to fix the issue. SELLERS THAT CLAIM NO LIABILITY BUYER BEW... view moreARE!!!

Chris C. / 10/3/2013

1ST BAD EXPERIENCE: We waited a week for a computer. Late afternoon on a Friday, it finally arrived BROKEN! It was wrapped in tons of bubble wrap, but was broken on the inside - they had shipped it broken, it did not break in transit. So late Friday, with MY customer waiting for repair, I called Autocomp to let them know they had shipped a defect. Instead of saying, "I`m sorry about that, we`ll send a driver ... view moreout with a replacement right away", the OWNER, ALEX yelled at me, effectively called me a liar, and accused me of trying to make my case to get a new computer. WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED ANY WHERE!!!! We have spent thousands of dollars with this company; they send me a defective part late on a Friday putting MY customer in a bad position, and yell at ME??? Does this kind of behavior work in anyone else`s business? It sure doesn`t work in mine! 2ND BAD EXPERIENCE: They charged me COD for a computer which we had to return. Despite the fact that we have spent thousands of dollars with their company and are going to order a different computer for TWICE the price, they refused to waive the 20% restocking fee. So, Auto comp was told that we were not going to buy the other computer and will never do business with them again. (We found a customer friendly business, Standard Auto Parts, that had the correct computer for 1/2 the price.) We sent Autocomp their computer back a week after receiving their LATE shipment. In retaliation they refused to refund my credit card on file and are giving me IN HOUSE credit (on my COD acct). So, they have my money and my merchandise and are refusing to refund my credit card. In my business this is call THEFT.

JROBINSON123 / 5/15/2010

Make sure you check your prices. I bought a module from them assuming they were cheaper, and when I find out I was charged double than what almost any competitor would charge, they told me they could do nothing for me, and then charged me a 20%restocking fee which is no where mentioned on the receipt.

ff3223 / 10/7/2009

I recently needed a new computer box for my car after the extensive flooding here in Houston Texas. A friend of mine told me to try this place first to avoid the two hundred percent markup that dealers and local mechanics charge. Apparently they recycle and rebuild used car computers then sell them for a better price then you can get for A one new. Being eco friendly minded the fact that they recycle them instead of... view more dropping them into a landfill was big a plus as well. The service was fast, friendly and I received my new computer in about half an hour. All and all 5 stars I will definitely tell my friends about this place!

whatisgod / 5/28/2009

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