Stanley Ford Andrews / Andrews, Texas

Rating: ★

New Car Dealers

Address: 1700 S US Highway 385, Andrews

Postal code: 79714

Phone: (432) 524-3673

Distinctive Glass Tinting Since 1983

We are run by "hands on" owners, Sue & Butch McCollum who established this business in 1983 to fill a void providing auto owners with film on their vehicles that would last and look like factory tint. They were innovators in the window tinting industry, one of the first to come up with very close door edges, one piece back glasses. Since then they have expanded the business to make use of their equipment by providing vinyl graphic lettering for vehicles, signs, banners and other advertising media. They employ only the most experienced and caring personnel who handle your vehicle with the upmost care. Most of our business is repeat customers who have purchased another new car, a car for their teenager, or word of mouth as they tell their friends, family and neighbors about the quality workmanship and service we provide. We are a small "mom & pop" shop if you will, but we care about providing you with the best product for your needs.

Reviews:

MOST UNETHICAL BUSINESS EVER ENCOUNTERED!!!

Stanley Ford was totally unethical! Went to look at cars and decided to purchase and trade in car and pay cash for balance. Was there for 8 hours waiting during this process, tired and hungry and just wanted to go home. Was originally told that vehicle did not qualify for a rebate, however, my original sticker price was $26,485 and that was what we understood that we were paying. However, because I was not expect... view moreing to purchase a car that day I did not have the title for my current car with me and so I had to wait until Monday to get them the title. So on that Friday we went in to do the paperwork, and Umberto told me to sign and of course he circled the bottom line of how much cash I was supposed to pay after the trade in we signed and paid and went home. Of course without having the title they held the paperwork until I brought in the title on Monday.

So when we arrived on Monday to deliver the title and pick up the paperwork they stated that there were a few pages that I still needed to sign. One of which was a paper acknowledging receipt of the $2K rebate (which I NEVER received). That`s when I noticed they had increased the ""ORIGINAL"" price to $28,492.02. I refused to sign the rebate form and they said it didn`t matter they would send it in blank (I fear they would forge my name, but I never got a copy of it, especially since I never received a rebate)

So basically, the dealer received the $2K rebate and I`m furious because I should have received the rebate if it were available on my vehicle. I love my car, my family has 5 Fords in total, and it?ˆ™s the dealership and their people that don`t care about how they mess with peoples lives that I have a problem with.

DO NOT PURCHASE A CAR OR TRUCK FROM STANLEY FORD IN ANDREWS, TEXAS. THEY WILL TREAT YOU JUST AS UNETHICHALLY AS THEY TREATED US!!!!!!

BTW way, the salesman / babysitter was actually surprised when I told them what they finance people did to me. He acknowledged that he thought there was no rebate.

Payne79714 / 5/22/2011