EXPRO AUTO COLLISION & REPAIR CENTER / Alief, Texas

Rating: ★★★★

6 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Towing

Address: 940 Highway 6 S, Alief

Postal code: 77079

Phone: (281) 598-9774

Local Auto Body Shop

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Categories:

Auto Repair & Service, Automobile Body Repairing & Painting, Towing

Payment:

amex, visa, cash, check, discover

Services/Product offered:

COPLETE AUTO BODY REPAIRS, MECHANICAL REPAIRS, TOWING SERVICE 24HRS

Neighborhoods:

Memorial, Westside

Open hours:

Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 3:00 pmSun Closed

Amenities:

CUSTOMER LOUNGE, ASSORTED HOT BEVERAGES, VENDING SODA & SNACK MACHINES,? KIDS PLAY ROOM, GUEST COMPUTER, RENTAL VEHICLES UPON REQUEST

Extra phones:

: (281) 598-9776

Languages:

English, Spanish

Reviews:

They were all nice and said all the right things. Now after about 2 months in the shop everyday a call and ask about my car, it will be done the next day. That was a week ago and it will be done tomorrow. it was to be completed today.They have lied to me for 5 days now. I would never tell a friend to go there.

jcallam / 9/11/2013

About three weeks ago I was in...

About three weeks ago I was involved in a collision that left my car unable to be driven. I was in Houston for the weekend, but I live in Austin. Luckily my car was covered under the manufacturer`s warranty which included free towing. Upon arrival the tow truck driver recommended Expro Auto Collision and stated that I would be able to get a rental immediately. Since I had other business in Houston that required a veh... view moreicle, I decided to go with the recommendation. Upon arrival I was introduced to Sal, one of the managers, who assured me that I could in fact drive off in a rental later that day. Sal was very helpful and understanding of the situation as I was a bit panicked and scatterbrained at the moment. My last car accident was over 6 years ago and it was a horrifying accident that resulted in three cars being totaled out. Consequently I was definitely shell-shocked. Sal was extremely helpful in walking me through the claim process with my insurance company and I did in fact drive off in a rental. I had to return t Austin because I am a graduate student there, and throughout the entire process, Sal kept me updated on the status of my car. I was able to pick it up yesterday and it looks brand new. I drive a manual Mustang that has unique over the top stripes that are a dealer exclusive. My car had been previously dinged in a hit and run incident in a parking lot so there was surface damage on my rear bumper. They were able to fix this as well as an extremely reasonable cost compared to the estimates I had received from other shops. The also maintained the integrity of my stripes which extend to the lower rear bumper. In addition Mustangs have custom cores for their tires and my car had distinctive rims as well. Everything was replaced to look completely new and my car is as gorgeous as it was when I bought it. Overall I couldn`t be happier with the service I received. I appreciated how the shop handled everything with the insurance company. I was even picked up from the bus stop by someone from the shop which is definitely above and beyond regular service. Throughout the entire process Sal kept me updated and even dealt with spam calling from my mom. I would definitely recommend this shop to anyone. My car was freshly washed when I picked it up which is something NONE of the Ford Dealerships in the Houston area have done for me regardless of how long they`ve kept my car. Definitely the best experience I could have hoped for given the circumstances!

LilyW05 / 5/12/2013

Took my car in for repairs. Insurance company did their part by authorizing repairs, but still Expro took over three months to fix my car. Expro was eager for me to authorize repairs, but after I did they took no interest in taking care of my situation promptly. The paint job is now peeling and the mechanical work had to be redone. I would call your insurance company and see who they recommend.

Legal13 / 4/9/2013

I have brought several cars to Expro Auto Collision and the staff and service is a force to be reckoned with. From the start to the finish I have had nothing but GREAT service from Mike and Geovanny Rubio. They are always there to accomidate my every needs and are on top of calling me to make sure Im aware at all times about the progress of my vehicle. Expro is very professional, clean place and great mechanics. I ju... view morest recently picked up my new 2013 Chrystler 300s and was so surprised in the outcome I honestly did not believe it was my car. Wonderful work guys! Look forward to doing more business with you in the future. Thanks again! Jon Ebert

JonEbert / 3/27/2013

I service my 2 Benz machines h...

I service my 2 Benz machines here since 2007 and very please with service and price. The owner Mike is on premises all the time, people call me by my name, I feel like home.

M_LeBlanc / 11/18/2012

M_LeBlanc / 11/17/2012

oops!

I needed help because I locked my keys in the car would and would happily recommend expro to anyone in need. The service was great and they arrived on site within minutes.

Jassmine_11 / 11/31/2011