Tommie Vaughn Ford / Aldine, Texas

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1201 N. Shepherd, Aldine

Postal code: 77008

Phone: (713) 375-3993

Christina, Thank You very much for facilitating my trade-in and purchase visit today. David helped me picked out a really nice 2013 that was right up my alley. Michael, it was nice meeting you as well?ˆ¦it?ˆ™s great to see an operation working as a team ?ˆ“ that is how I run my crew! I want to make sure that Christina is also compensated on my deal ?ˆ“ I mean that sincerely. She was the only reason I chose to visit Tommie ... view moreVaughn, instead of the other 15 dealerships who were calling/emailing me. She was courteous and kind on the telephone, and most of all, punctual with responding to my requests. She must be rewarded for her hard work. David did a great job in helping me select the right vehicle for me ?ˆ“ he was quick and honest ?ˆ“ which is what I like. I?ˆ™ll be happy to refer any friends/family by way of your team at Tommie Vaughn if I know someone is looking for a Ford, or a used car you have on your lot. Jon Paul Castorena Houston, TX

tommievaughnhouston / 11/2/2012

Purchased a 2012 Shelby GT500. Paid full sticker price. Upon delivery, vehicle had a nick in the console and discoloration in the bezel around the navigation screen. Ford denied warranty service to correct these problems. Dealer failed to convince Ford that the problems were due to manufacturing defects. In contrast, my other new car experiences were significantly better: 2001 Acura MDX (purchased from St... view moreerling McCall), 1999 Mercedes Benz E320 (purchased from Star Motors), and 2011 BMW 328 (purchased from Momentive). Both Sterling McCall and Star Motors corrected manufacturing defects withough argument and without cost to me. BMW had no defects. For the time being, I do not plan to return to Tommie Vaughn, and am not likely to make another Ford purchase.

MisterTimj / 5/31/2012

I was given the name of a salesman at Tommie Vaughn Ford - David Bagby and I made the call. He was the opposite of a ""typical car salesman"". It was the first time I have ever bought a car and felt good about it when I left confident in the purchase. They have a family feel when you go in and it was a very refreshing experience considering the service at various establishments in this day and age.

I would... view more strongly recommend this dealership (and already have) to anyone looking at purchasing a vehicle. We will definitely be back for future purchases.

Y White / 5/29/2010

As a young business owner and ex-auto dealer, who has purchased over 55 cars in 18 years, with a average of 50000 driving miles a year, I have seen and heard almost everything. It was nice to get a call form David Bagby in regards to the Taurus SHO, I built online @ 2am in the morning. What`s interesting is, I didn`t expect to hear form anyone until Monday, but today is Saturday. I explained to him that I have very ... view morehigh expectations of after the sale services and the reason for this is do to the fact I own very high end car such as the Audi A8L and the a Lexus LS460 and these car dealer have raised the bar for every other car dealer when it come to service. Grant it the SHO isn`t a 65,000.00 Audi A8L but it is a suggested retail of $43,000 when I finish the spec. further more I`m spending my money. Years back I bought a car from Tommy Vaughn Ford and I had no problem with them at all. I called about a coolant leak I had one Monday and schedule to bring the car in later that day, which I did. Tuesday I got a call and the service adviser gave me the information as to what the technician had found (grant it he had no idea I was a Automotive Tech also) and I had already checked to see what was leaking. However he told me the lower radiator hose was bad and they would replace both upper and lower hoses and the thermostat as well a flush the coolant system as preventative maintenance. Car a getting more expensive and the service,experience and environment should be invigorating as spending $60,000.00 on a F350 or $40,000.00 on a Taurus. In order to understand what price you might expect to pay for your next car, you must first understand how new car pricing really works. As you know, pricing is very important whether you lease or buy. Different customers can pay widely different prices for the same car, at the same dealer, on the same day ?ˆ” depending on each customer`s knowledge of how car pricing works. New car dealers expect most customers to negotiate price. Unfortunately, negotiating is not easy. Buying a new car is more like haggling for a donkey in Marrakech than buying a refrigerator at Sears. Dealers are able to quickly spot customers who don`t have the knowledge to negotiate well. Knowledge is key. Let`s take a look at how dealer pricing works. Manufacturer`s Suggested Retail Price First, for new cars, automobile manufacturers decide the retail price that will be set on each model, each model variation ("trim"), and each option. Combined, these prices become the Manufacturer`s Suggested Retail Price (MSRP). These prices can change from year to year for the same models, or can even change one or more times during a model year. The price shown on the vehicle`s attached window sticker. There will also be additional charges for transport and preparation ("destination charge"), and distributor/dealer installed options. These charges are not technically part of the MSRP, but are part of what you pay. Notice that the "S" in MSRP is short for "suggested," meaning that a vehicle`s sticker price in only a recommended price. A dealer is perfectly free to charge more or less if he chooses. For hot-selling new vehicles in high demand, selling prices can easily be higher than sticker price. For slow selling vehicles in good supply, selling prices will almost always be less than sticker price. Vehicle MSRP and invoice prices can be found at Edmunds.com.

ecommtech / 8/30/2009

I went to Tommie Vaughn Ford to look at a specific new vehicle. I already had two offers from other dealerships (one inside the city, one out). The people at Tommie Vaughn were very nice, relaxed, and generally made the experience of trying out the car a good one.

However, when it came to negotiating a purchase price, the typical dealer shenanigans kicked in. They started throwing around numbers to make i... view moret look like they were offering a good deal, but in actuality were trying to charge me MSRP with zero discount whatsoever (they claimed they were giving me a discount, but were calculating the vehicle price as 1000 more than the actual MSRP). When I told them about the other offers, they claimed that those offers were probably not real, and that no dealer could sell a car at that price without losing money. That was an obvious lie; dealers pay less than ""invoice"" for their cars due to the dealer holdback. The other dealers were offering the car at invoice, which means they got ~4% profit (Consumer Reports publishes the dealer holdback so you can calculate the actual profit).

I went to the other dealer, got the car at the price they had promised over the phone (invoice + options), had just as good an experience as I did at Tommie Vaughn, and saved three thousand dollars. I`m sure buying a car at Tommie Vaughn is a great experience - at the prices they charge it has to be.

UMst7d / 2/22/2009

THIS IS A REVIEW OF SERVICE DEPARTMENT ONLY BEWARE I AM ONLY WRITING THIS TO ENSURE IT DOESNT HAPPEN TO ANYONE ELSE my keys were stolen at a store; due to the engine`s dependence on microchip in my key, my spare wouldn`t work. I was told they would tow it by five pm...four days(was holiday weekend) later i call to get my truck and find out the jeerrrrk `forgot` to have it towed before he left and it was stole... view moren! when i reported it, the cop screwed up report and i wasn`t notified for 28 days!!! that it had been recovered two days after. $1500 to get it out and i had it towed to tommy vaugn again with the addition of a broken window and damaged window motor.when i went to pick up my truck they took 20 min to find it and AGAIN `FORGOT` to fix the recalled ignition switch and they ALSO WROTE MY MILEAGE DOWN WRONG AND WHEN I WENT TO HAVE THE REAIRS REPAIRED AGAIN (LAME) ABOUT 9 MONTHS LATER...THEY WOULDN`T HONOR THE WINDOW`S MOTOR`S WARRENTY BECAUSE I HAD WENT PAST THE 12000 MILES(OR 12 MONTHS) BY 60000 MILES!!! GIVE ME A BREAK!@!! NO ONE DRIVES 60000 MILES IN LESS THAN 9 MONTHS!!!! THESE GUYS HAVE THERE HEAD SO FAR UP THERE A**!

reed_clay / 6/30/2008

I buy Ford autos because of Tommie Vaughn. There are other great cars on the market, but there is only one Tommie Vaughn Ford. My last several purchases have been pretty much by telephone. No hassle, no games, easy transactions and extremely fair prices. The sales folks are now like family to me, and the service folks treat you as if you were their only customer. Highly recommended !

cocozzad / 5/26/2008

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