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Kwik Kar on Fitzhugh / Addison, Texas

Rating: ★★
13 years in Business
Auto Repair & Service, Automobile Inspection Stations & Services, Auto Oil & Lube
Address: 3224 N Fitzhugh Ave, Addison
Postal code: 75204
Phone: (214) 219-7100

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Categories:
Automobile Inspection Stations & Services, Auto Repair & Service, Auto Oil & Lube
Payment:
master card, visa
Services/Product offered:
Air Conditioning Service: Kwik Kar offers a special air conditioning performance service to identify any problems and can diagnose and repair your air conditioning system regardless of manufacturer. Air Filter Service: As part of the Kwik Kar 20 point oil change service, we visually inspect the engine air filtration system components and recommend replacement, as necessary. Battery Maintenance: Kwik Kar offers customers the value-added benefit of a battery service and stocks one of the most complete lines of automotive batteries available. Brake Maintenance: From brake pad replacement, maintaining rotors, replacing wheel cylinders, to addressing Anti-Lock Brake System issues, Kwik Kar provides full repair service for all your vehicle`s brake components. Cabin Air Filter Service : A cabin air filter, installed at Kwik Kar, can block 99.5% of the pollutants entering your vehicle. Differential Service : Gearbox fluid provides lubrication for the sets of bearings, shafts and gears located in the different types of gearboxes which operate under high stress and high heat. Engine Diagnostic Service : If something malfunctions, a "Check Engine" light will illuminate indicating a problem with the Ignition System, Fuel System or Emission Control System. Kwik Kar`s Fuel Filter service includes: Removal of old fuel filter, Installing a new quality fuel filter, Inspection for leaks after installation Routine fuel injection system maintenance helps avoid expensive repairs and restores the fuel system to its original design for maximum performance and fuel economy and minimum emissions. Full Service Oil and Lube : It`s not just an oil change. It`s a preventative maintenance program designed to maintain the safety and extend the life of your vehicle. PCV Valve Service : The engine air filtration system aids in filtering the air`s contaminants and helps to ensure the correct air/fuel mixture. Full Power Steering System Flush Service includes: Removes the old fluid from the reservoir, Vacuum flushes the entire system, Refills the system with the recommended fluid. Radiator Flush Service: A Kwik Kar Radiator Flush Service removes up to 95% of contaminated coolant and replaces it with fresh coolant to help prevent minor leaks, foaming and corrosion. Scheduled Maintenance: To keep your Manufacturers Warranty intact, Kwik Kar offers Scheduled Maintenance Services typically for less than your dealer will charge for the same service.
Neighborhoods:
Oak Lawn
Open hours:
Mon - Fri 7:30 am - 6:00 pmSat 7:30 am - 5:00 pmSun Closed
Amenities:
Shocks and struts are one of the critical components that control your vehicle?ˆ™s steering, stopping and stability. As they begin to wear or degrade, they lose their ability to control lean or sway and provide tire grip or adhesion when encountering bumps. State Inspection Service: Kwik Kar is an Official Vehicle Inspection Station for the state of Texas. Timing Belt Service: The timing belt maintains critical crankshaft-to-camshaft synchronization, keeping valve operation matched to piston position. Tire Rotation: Tire rotation helps protect tires against uneven wear by moving the tire location on the vehicle. Transmission Service: Take care of you automatic transmission by routinely performing Kwik Kar`s Transmission Flush Service. Tune-Up Service: A standard tune-up, or spark plug replacement, done at the suggested maintenance interval will make an engine easier to start, improve fuel economy, lower emissions and restore lost power. Additional auto repair services include: Light Bulb Replacement, Wiper Blade Replacement

Reviews:

I called before going to get m...
I called before going to get my oil changed to get pricing. Since I have a truck I know needs additional oil. I wanted to know what my costs would be before I brought my truck in for service. When I pulled up, I again verified the price with the mechanic "Juan." He then pulled my truck in and drained the oil. After he drained the oil, he took me to my truck and told me that he quoted the wrong oil "5-w... view more30 instead of 10-w30," and the price is going to be aprox $23 more!!! I don`t know if this is a normal thing this company does to get people in the door so be very careful. I was left with two options, drive my truck out of there with no oil, or pay the extra charges. I feel extremely taken advantage of.
Ben999 / 10/12/2012

Both times I`ve taken my car h...
Both times I`ve taken my car here I`ve been told I needed to have windshield chips repaired and that my insurance company would pay for it. Last year I let them repair my windshield but it felt like a sort of scam to me. This year I carefully looked at my windshield from the outside before I let them take my car and sure enough, I was told I have two more chips that needed to be fixed. Now I suppose it`s common to ha... view moreve windshield chips but this feels like a scam against the insurance company. When I spoke to the manager and told him I carefully examined my windshield before I let them have it and that this felt like a scam, he told me to leave. Just sayin...
female--consumer / 4/24/2012

Howard the owner is very rude...
I own an 11 year old car that has done very well by me through these years. As with any 11 year old car, recently there have been a rash of issues come up. This garage is only 2 blocks away from my apartment and seemed to be a good place to frequent... until last week. The most recent problem has been one of my cylinders misfiring on the highway. I brought my car into this KK 2 different times after she acted up i... view moren this manner. Both times they ""couldn`t get it to act up"" after I left. After spending upwards to 5K in this establishment over the course of 2 years, I was told by the owner (Howard McGinnis) in a very angered manner, ""It is a waste of mine and my employee`s time and effort to keep working on your car."". This was also after they had ""lost"" the plastic cover to my engine which they ""found"" once I told Howard they would not have to put up with my car or my business anymore and I was thinking about contacting the BBB and possibly the authorities in regards to the missing engine cover. Long story short, Howard McGinnis needs a lesson in customer service and his staff needs to stop ""losing"" parts to the cars they work on.
ColonelDuck / 4/10/2012

Very poor customer service & extra charges w/o authorization
After dropping off my car for an oil change before noon, I finally called to check if it was finished at 4:00. They said that they had the wrong phone number for me and ""had tried to call."" When given my receipt, I saw that they had the correct # and hadn`t called. I also noticed that the charge was $30 more than agreed upon. Upon asking the man checking me out, he told me that my car required .8 gal more than the... view more ""normal"" oil change and a special filter that just so happened to cost $20 more. He told me that the mechanics don`t know off the top of their head if these ""special"" options will be needed... They did however remember that my manufacturer suggests the more expensive senthetic oil, and he remembered to tell me that... Without contacting me with the correct phone number and email address they had on file, they did this change and charged me extra without authorization. They were very rude and did not seem to care about the extra charges when I questioned them and their failure to contact me. I will not be returning.
Lauracampbell / 2/11/2012

Extremely Rude, Mislead, Over charged
Very rude and insulting owner! We had my daughters oil changed in our town but because it was Royal Purple it can only be done at certain places. Wish I had know this before starting this type of oil. The first change is expensive but the next change is only $15, to top it off and change the filter. My daughter is a college student in Dallas and needed an oil change before coming home. She called around to find someo... view morene that used Royal Purple and could just top off her oil and change the filter. This place said they could do it for $12-$15. When she got there she specifically told them she only needed a top off of Royal Purple and oil filter change. When she got to the register the bill was $76.90. She has never done this before and was in shock concerning the price but paid it. When she returned home in a few weeks she gave me the bill and I was livid. They took advantage of a young girl who obviously doesn`t know anything about cars. I called and spoke with the owner, Howard McGinnis and he was very insulting and rude. Not offering in any way to help take care of this problem. He insulted our raising of her because we had not prepared her to confront this issue on her own. Very very rude man. He obviously doesn`t care about his customers first by not offering to compensate for this overcharge but also by insulting and being extremely rude to his customer. I WILL NEVER DO BUSINESS WITH THIS KWIK KAR AGAIN!!! I urge you not to do business with this unprofessional arrogant rude owner. He is definitely only in this for his profit not for the customer.
RiceJM / 10/3/2011

GREAT SERVICE
We have had wonderful service at this Kwik Car. We take all our cars there for oil changes and inspections. We`re usually in and out in less than an hour. Recently had some brake work done too. GREAT SERVICE.
Barbie892 / 3/32/2010

Great Service
The friendly staff takes the time to explain the problems my vehicle was having and how best to go about fixing the them. They are also concerned with the cost associated with fixing the problems and offered suggestions to limit the expense even if it meant losing work for themselves. They put the customer first!
Cdn / 11/21/2009

Thanks for the Great Service
I was on Fitzhugh when my power went out. Turns out the water pump was leaking (which has something to do with the power steering--go figure). They knew it was a urgent situation and instead of trying to sell me a water pump and have me leave the car there stranded. They added water to the system, did what they could to slow the leak, and gave me directions to the nearest dealership, for FREE. Thanks, I really appici... view moreate the time and effort you took to help me!

I feel sorry for the individual complaining about a low cut shirt on the cashier. Life must be tough for you in the summer time in Dallas.
fraggleout / 2/14/2009

excellent service and honest hard workers
I`m shocked at the earlier review of this Fitzhugh location... I have been coming to this Kwik Kar for many years now, and have never seen the woman in question... I have always been treated with respect. I have never seen anyone in the station not in a clean uniform, and they guys are all unfailingly polite! I completely trust these people with each of our three cars.
imviolin / 1/19/2009

terrible customer service
went in for oil change on sat and that went fine ,when went to pay cashier was highly offensive about the way she was dressed ,had a shirt that showed her middrift and a back tattoo showing and she was rude to myself and one other women customer i will not go back to this kwikkar every again
kcmatower / 6/9/2008

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