Everybody Rides / Sevierville, Tennessee

Rating: ★★

Used Car Dealers

Address: 2228 winfield dunn pkwy, Sevierville

Postal code: 37876

Phone: (865) 453-4949

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Your Guthrie NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

My biggest complaint about the...

My biggest complaint about them is that they don`t report to the credit bureau and when you ask the tell you "we`re close to getting it done". That was the same story for the two years that I made payments and even got 6 months ahead. The car was constantly in need of some repair. I wasted two years of on time payments and had nothing to show for it on my credit. They don`t want to do it because they los... view moree customers when credit goes up. Ask first if they report to the credit bureau and if they don`t turn around and leave. You will waste your time

thisjustinfun / 12/8/2012

RIDICULOUS

Got a vehicle from Everybody rides. 16,000 dollar vehicle had if for 3 years with 1,000 left to pay it off. Im going to be real i gave the car to my brother with $1,000 left to pay it off. He was almost finished when they told him he needed to get incurance. Yes i understand thats his responsiblity. He ended up not getting it. He woke up one morning and car was gone. He tried getting it back. They wouldn`t let him. ... view moreSo by law everything in the vehicle that belonged to him they have to give back. Well they did EXCEPED for my two 12 MTX and 1000 WAT AMP i had in the trunk. When i went up there to get it they acted like they had no idea and that they weren`t going to do nothing about it. They ended up putting the car back on the lot for 7,000 dollars and know im coming after them. This place is terrible.

meg12011 / 7/8/2012

i loved how they treated me i ...

i loved how they treated me i got my car 3 years ago and never once had a problem with it or them. they worked with me if i called and let them know. and when i would pay my bill they would check up on it and ask me how it was running etc. i highly disagree with your statement although some specific employees can get out of hand and is no longer there. you shouldn`t punish the business for taking action on you not pa... view moreying your bill.

agratefulcustomer / 10/13/2011

Should be called Everybody`s Rude

Everybody Rides in Sevierville, TN. is exactly right. They will get you a car under their rent to own program with a pretty good down payment even with bad credit but what they won`t tell you is that they are just down right rude to their customer`s. My husband and I did their program about a year ago and put down $600 for a 1998 S-10 pick up truck and our payments were about $145.00 every two weeks in which we paid ... view morealmost every payment on the day it was due by credit card on the phone since having a problem one week when we first got it and was late. One of their representative`s names Pat called me and yelled at me like I was a child and demanded the payment on the day it was due or they would shut off our truck by a GPS unit they install on all of their vehicles. I`m sorry but sometimes there is going to be a problem from here and there where you can`t pay exactly when the payment is due. There should legally be a 5 day grace period on any loan and especially in this hard economy because you never know what might happen. I called the owner Lisa and told her about Pat`s behavior and she told me they never had a problem before and did nothing to help us her customer. We were treated very rudely by the both of them the entire time we had the truck and when we called in a payment they acted as if we were bothering them. They raised the fee to pay by credit card on the phone to $5.00 and if paying even one day late there was a $20.00 service charge on top of your payment which could add another $50.00 a month on your payment. The final straw was our last weeks payment was due on Monday but my husband lost his job and started a new one so his pay cycle changed to Wednesday. He called Lisa and told her that and she said he could pay Wednesday but their would be a $20.00 fee and not wanting to pay that unfair fee agreed to pay it. He did not get his paycheck until late Wednesday night and could not get his money in the bank until Thursday. Pat called him and demanding and yelling at him to he either leave work and drive to Sevierville from Knoxville to make the payment by 3:00 or she would shut off the truck. My husband could not leave his new job to drive their and they shut off the truck leaving it in the parking lot where my husband worked. We decided it was not worth the fight with them anymore and that we would find a car with a business that actually appreciated our hard earned money. We called Lisa and told her about Pat`s behavior again and she said &quot;Sorry we couldn`t help you.&quot; I feel like we lost a lot of money on a old vehicle and I feel the money we paid to them was wasted and unappreciated. I would not recommend anyone buying a vehicle from them because after the sell they change dramatically and don`t ever lose your job and expect them to work with you on the payments because it won`t happen. They would rather lose a good customer than reprimand a rude employee. Thousand`s lost to this company.

Jeni0713 / 3/9/2010