Transmission Corp of America / Powell, Tennessee

Rating: ★★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission Parts

Address: 5327 Clinton Hwy, Powell

Postal code: 37912

Phone: (865) 688-4200

Auto Transmission Parts, Auto Repair & Service, Auto Transmission, Automobile Parts & Supplies

mastercard, visa

Towing
Transmissions

24 Hours a day 7 days a week

Thanks to TCOA for fixing my transmission. The customer service was fantastic. I happy with my overall experience. After inspecting the transmission they gave me options on how to fix it. Angel and Wendy are not only drawing in customers, they really know about cars. They aslo checked my car for other problems while it was there. The only negative thing I have to say is the price was slightly higher than a few other ... view moreplaces I shopped around at. But in the end, I think it was worth the extra money spent to get the special treatment and to have the confidence the job was done right. Especially since I`m on the road a lot with work.

george66allen / 8/9/2013

I hated to hear the bad news, "transmission rebuild", but the employees at Transmission Corporation America made it as painless as possible. Everything works good again and their follow up was great after the repair was made. I hope I never need their services again, but if I do I wouldn`t hesitate to use them. My Dodge Dakota has never shifted so smoothely!

jerrilynnrose / 11/3/2012

When my rear end differential was making a terrible noise, Transmission Corporation of America quickly scheduled me an appointment for a free inspection. And this was on a holiday weekend! Angel was very helpful and friendly. After the inspection, Angel dicussed the problem and potential solutions with me. We scheduled the repair immediately the vehicle was repaired and ready to go in 2 days. The repair was successfu... view morel and the service and friendly demeanor made this a positive experience. I would recommend TCOA to others and I especially appreciated everyones attention to customer service. That is a lost aspect of business these days.

duanekryers / 7/12/2012

In the post-apocalyptic world, if there ever shall be a transmission shop still in operation, it will be, none other than, Transmission Corporation of America!! Without a shadow of a doubt, I remain utterly confident that not only does Transmission Corporation of AmerIca do a fine, quality guaranteed job every time, but I can also refer my own friends & family to them with undeniable reassurance!!! Lastly, remember t... view morehat ""Dr. Tranny"" will be the best friend you`ll ever have when it comes to YOUR tranny`s overall health.

LOVE, PEACE, & HAIRGREASE!

jaredh885 / 6/5/2012

Comment to Jeongdae:
Please call us or come by and speak with me in person so we may address any concerns you have about our company. We encourage all of our customers to fill out and return customer surveys and to go on-line and publish reviews regarding their experience with our company. Yes, many of our customers` reviews are published the very same day as they sign up for their citysearch account, just like... view more your review was published the same day you signed up for your citysearch account. If you presonally had an encounter with our company or one of our staff members and you are not completely satisfied, please let us know about it and we will be glad to do everything possible to resolve it..... no matter how big or how small the issue, we will do whatever we can to ensure your satisfaction. We answer the telephone 24 hours a day, 7 days a week and can be reached at (865) 688-4200, or you are more than welcome to stop by in person. I will even provide you with a hot cup of coffee to drink while we talk.
Sincerely,
Angel Moore
General Manager

transmission of america / 4/31/2012

It is very unusual to find someone that actually does what they promise, especially in the auto repair business when you find yourself in dire circumstances, like a failing transmission. Like many people we didn`t have the cost of a transmission overhaul just lying around the house, we are on a budget. So I called around and checked with the Better Business Bureau and I knew I had to trust somebody, so we agreed to t... view morehe free check at Transmission Corporation of America. I took a test drive with Angel and the problem showed itself while she was in the car. After we returned to the shop, she quickly had a tech check the transmission and I saw metal fragments on the drain plug. We decided to proceed and I was quoted a price and time estimate. Both the cost and completion date were accurate and the car has been driving fine ever since I picked it up. I also have a 12 month warranty.

sliford / 4/31/2012

Most of the reviewer who left a comment here seem to be hired by the company. The comments here are their only comment, and interestingly they left it on the same day they signed up. I mean, all of them. Click anyone. You`ll see what I mean. I wouldn`t go a shop, doing this dirty work.

Jeongdae / 4/27/2012

Simply put, I say ""thanks!"" to Transmission America for doing everything they said they would! Not only did they repair a transmission that the dealer would not even attempt to repair, they backed their warranty without even blinking an eye. Due to no fault of theirs, a brand new part failed and they had to do the repair again. They did it so quickly and cheerfully, I was amazed. Their entire operation is professio... view morenal & competent and they have earned my trust, respect and appreciation! I would not hesitate to return to this company in the future or refer anyone I know.

hawbugmin / 4/27/2012

Excellent personal service! Very attentive - KEPT ME INFORMED THE ENTIRE TIME MY JEEP WAS IN FOR SERVICE. WHEN I TOOK MY JEEP IN FOR DIAGNOSTICS I WAS GIVEN 3 OPTIONS FOR REPAIR. EACH OPTION WAS EXPLAINED THOROUGHLY. NO ONE OPTION WAS PUSHED ON ME. WHEN I ASKED QUESTIONS TO MAKE SURE I UNDERSTOOD EACH OPTION, ANGEL WAS PATIENT AND COURTEOUS. SHE NEVER SEEMED RUSHED OR PUSHY AND MADE SURE I UNDERSTOOD WHAT EACH OPTION... view more MEANT FOR ME. IF ALL AUTO REPAIR STATIONS WERE THIS EASY TO WORK WITH, I WOULD NEVER HESITATE TO GIVE THEM MY BUSINESS. I AM VERY IMPRESSED WITH THIS COMPANY.

crlabr / 3/14/2012

I found this company online through google. I had my Dakota towed there one morning after talking to Angel over the phone. They took my transmission apart and ran diagnostics to determine what was wrong. When I came in to get the report, I noticed the report was for a transmission that is not on my particular Dakota. After pointing this out, Wendy told me the components were the same (torque converter, filters, trans... view moremission oil pump, ext.) and the numbers were pulled to match my transmission and even though the transmission listed was not mine, they were the same component-wise. They had listed to replace an external transmission filter also, but here is the thing... my transmission doesn`t even have an external transmission filter. The quote was for around $3,400 for a rebuild. After pointing out that my vehicle did not even have an external filter, Angel went in the back to verify if I was right, which I knew I was. Angel then proceeded to tell me I was right, which took me talking to two people to be reassured. Angel then looked up my correct transmission (42rle, and not the 545rfe I was told was the same) and how much the repairs would cost. It totalled to almost $2,700. This is $700 less than what they were originally trying to charge me. Had they originally taken two minutes to verify I was right in the first place (instead of telling me the components were the same and cost would be the same for both transmisisons) it would have been fine, but she insisted parts were the same. If I had known nothing about my transmission, I would have overpaid $700 and part of this would have been for a part that my vehicle did not even have. I am taking my business elsewhere. I can`t trust a company to rebuild something so major and give me a reasonable price after they ensured me that my transmission needed something that is non-existant. Would NOT recommend to anyone.

tfraysie / 2/18/2012

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