Rusty Wallace Toyota / New Market, Tennessee

Rating: ★

New Car Dealers, Automobile Parts & Supplies, Automobile Accessories

Address: 5499 W Andrew Johnson Hwy, New-Market

Postal code: 37814

Phone: (423) 587-0405

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Automobile Parts & Supplies, New Car Dealers, Automobile Accessories

Services/Product offered:

Auto Parts

Open hours:

No info

Reviews:

Don`t go to this Dealership. The first time i took my car to have its first oil change they messed my air bag system up and told me that i had wreck my car than let me leave and drive my car of the lot with the risk of wrecking and damaging not only my self and who ever was in the car with me but my car as well. After some fighting they got the part and finally replaced it. This was at 5000 miles. At 10,000 miles i w... view moreent for my sec oil change and they ended up bending my rim on my car and didn`t even say anything to me about it they just put it right back on my car. I took it back a week later and they told me that i had wrecked my car again. I have never wrecked my car if i had i would not be taking it to the dealership i would be going to my insurance company. I asked the service manager what we could do about it and he told me that it would cost me 406.00 before labor for one rim. I asked about my warranty and apparently it only covers from the tires up. I than called and wanted to speck to a manager and they just told me the same thing and would not try to help me at all. So i decided to take matters into my own hands and call the main corp on them. I think that it is very sorry for them to treat there customer this way knowing that they have broken or messed up the car/truck and than blame the customer. Even after the fact that my father has bought 3 cars from them in the last year. I am NOT sorry to say that we will no longer do business with this dealership due to there lack of customer service. I would not recommend this place to anyone and i will cont. to post reviews til this is all taken care of and my car is fixed.

chadjamie / 2/26/2013