Mr Transmission / Mountain Home, Tennessee

Rating: ★★★

1 years in Business

Auto Repair & Service, Auto Transmission, Auto Transmission Parts

Address: 2810 W Market St, Mountain-Home

Postal code: 37604

Phone: (423) 328-0595

Transmission & automobile repair & service.

Mr Transmission & Milex has been the best and number one choice in the Tri Cities area for repairs & service on your vehicles. In fact with over 50 year of experience they are 2nd largest Transmission franchise in the USA. The Local owners Tim & Laura Rodifer are deeply tied to their community and believe strongly in building relationships that are long-lasting. Whether you own an import or an American made car or truck we have the expertise & training to get you going again. With our franchise you are protected with a nationwide warranty & we can honor other companies warranties as well. As an added bonus we also provide a complete service center for the rest of your vehicle. Our slogan is - "We Have More Services Than Your Car Has Miles" & we mean it! Our technicians are ASE certified as well as Master certified through industry recognized training programs.

Categories:

Auto Repair & Service, Auto Transmission, Auto Transmission Parts

Payment:

master card, visa, amex, discover, cash, financing available, insurance

Services/Product offered:

4WD Repair
4WD Transmission
AAA Discount
Accredited
Car Suspension
Certified
Clutch Repair
Coupons
Fuel System Service
Locally Owned
Manual Transmission
Military Discount
Oil and Lube Service
Radiator Repairs
Senior Discount
Student Discount
Transmission Conversion
Transmission Flush
Transmission Installation
Transmission Rebuilding
Transmission Repair
Transmission Service
Tune-Up

Open hours:

Mon - Fri 8:00 am - 5:30 pmSat 9:00 am - 12:00 pmSun Closed

Reviews:

Sometimes I think these review are not real customers because if you look at their Face-Book Page they have more Likes then any other shop I could see. I?ˆ™m a very happy customer I had my car at another transmission shop in Johnson City and after 20 minutes I was told it needed to be rebuilt. Something just did not seem right with that shop it was dirty and they seem outdated. So I took my 2005 Buick over to Mr Transm... view moreission where they Check it out and found a Blown fuse and did not charge me anything for fixing it. How cool is that! I?ˆ™m a happy Customer and will be back! Thanks for your help and also taken the time to actually check out my car.

RockySpring / 8/5/2013

Actually another repair shop in town took my car to Mr. Transmission when they were unable to come up with an explanation for the noise coming from the vehicle. They told me that they highly recommend Mr. Transmission and believed I would be satisfied with their work. That day after work I made my way to the shop and met with Brad and Tim. Both assured that my car would be well cared for but they also said they... view more had a backlog and it would be 3 - 4 days before they could get to it. In the meantime they drove the car hoping to hear the same sounds I was complaining about. Tim shook my hand and told me that he did things right and stood behind his work and I had nothing to worry about. On day 4 Brad called and gave me the diagnosis, of course I was hoping for less but the car has 167 K miles and this is the first time, other than the usual changing of transfer case and pan, filter and fluid that any work has been done on the transmission. The car was completed as promised and at the price that was quoted. Upon entering the car I noticed that the fuel gauge was not work working and on the way home the `check engine light` also came on. I called back to the shop and within an hour Tim was standing at my front door with his diagnostic computer, asking for access to the car. He checked over and said it was strange but he cleared the codes and the gauge stilled failed to work. The next day driving home from work the `check engine soon` light reappeared and Tim asked that I bring the vehicle back to him for further testing. After numerous hours of testing they were still unable to explain the fuel gauge not working and the check engine codes. It was then that Tim suggested maybe . . . maybe it was time for Chevrolet to take a look at it. He thought maybe the computer was going bad or something else that his equipment could not detect. Tim`s last words to me -`find out what is wrong and let me know . . . apparently he doesn`t like not being able to fix a problem. The local Chevy dealer in fact told me they also recommend Mr. Transmission but they to were a bit puzzled by the fuel gauge and check engine light but they would look for the problem. Which they did find and repaired. The following morning I sent a FAX copy of the invoice and on it was the explanation of what they repaired. Directly above the transmission somehow some wires had become dislodged and damaged. That evening the door bell rang and Tim was once again at my house this time with a check to cover the cost of the repair at Chevrolet and again telling me he was (and he proved this to me) a man of his word. Honesty, integrity are words that come to mind - at least for me when I think about Tim, Brad and the folks at Mr. Transmission. The final test in my mind is the answer to this question: `Would you recommend Mr. Transmission to friends, family and colleagues at work?" YES

joeg3030 / 4/8/2013

Kind of pricey but well worth ...

Kind of pricey but well worth it... my car has been back 2x (a cable broke and then a new solenoid that was replaced was defective) since i got it back on the 7th.. it has been some issues with it but they are on top of fixing it right away.. its just the hassle of having no car while its in the shop not their fault..but as long as it works i dont care..

Fulghum / 2/4/2012

Mr transmission

Horrible repair work, dishonest , liars, over charge for work half done. Worse customer service, worse work ethics possible. Take warning - do not go there.

customer1991 / 9/25/2011

Please check around with other places,my experience was awful!!!!!!!

Really it doesn`t even deserve a star at all! I would not recommend this company to anyone! This is the worst customer service, supposed service that I have ever seen! There are plenty of other local transimisson places that will do a great job and be 3x`s less, and treat you better.. Please check around with other places,my experience was awful!!!!!!!

AlexasMommy / 1/15/2010