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Dobbs Ford / Memphis, Tennessee

Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 2515 Mount Moriah Rd, Memphis
Postal code: 38115
Phone: (901) 362-6364
E-mail: directorylistings@autonation.com

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Reviews:

Don`t Ever Go To Dobbs Ford! T...
Don`t Ever Go To Dobbs Ford! They are Liars and Crooks! A few years ago I went to Dobbs Ford to purchase a used car. I knew my credit was good as I had just purchased a home and knew my credit score. I had about $2,000 on me but I had called up to Dobbs Ford ahead of time and confirmed they had a car similar to the one I was looking for. I went there and the salesman and I spoke and he informed me that after pull... view moreing my credit it would be $1,000 down. I asked why as my credit was good. He couldn`t tell me and stated the finance manager mandated it. So after finishing the application we spoke some more and I happened to mention that at least I had $1,000 more left on me. He went to the back and stayed back there around 30 minutes and came back and stated "oh, well the finance company has stated they need you to put $2,000 down. (I later found out this was a LIE from the finance company and that they were completely unaware of a down payment and the finance company told me the down payment went directly to the dealership). So I put the $2000 down. I had taken off work and simply wanted the deal to be done. Then it was time for me to meet with the finance manager. The lies really began at this point I would later come to find. He informed me he had tried and tried to find a deal for me and the best deal he could find had a sky high interest rate. I couldn`t understand why I would get such a high interest rate at the time as I had good credit and he informed me he saw a late credit card payment which had happened years earlier. One payment. Which justified the high interest. Like a fool I took it. Later I would find that the actual interest rate I was paying to the finance company was much, much lower. 9 percentage points lower in fact in the single digits. The finance company people were so trained that I had to repeatedly ask different associates to even find one who would tell me what my interest rate was. Yet on my contract it showed my interest rate being in the high double digits. At this point I was steamed and knew I had been taken. Dobbs Ford does business in a very unethical and deviant way. The lied to me repeatedly throughout the process to extract extra money from me. I would suggest to everyone to please avoid this company UNLESS you have financing through your bank or credit union. That way they can`t take you. However, I wouldn`t do business with those crooks at all.
Pepe0112 / 9/15/2012

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