Firestone Complete Auto Care / Germantown, Tennessee

Rating: ★★★★★

Auto Repair & Service, Tire Dealers

Address: 290 Stateline Rd W, Germantown

Postal code: 38671

The entire Firestone Business is now admirable. When you go to my Firestone in Southaven MS, the receipt has a telephone number to call to rate your service and also gives discounts for next service within a certain timeframe. This itself is exceeds most businesses in the United States. Just a few minutes ago, I called this store to see if I had a bill because I had not received one from Credit First, the male csr sa... view moreid that he could not tell and to call the cs# on my card, I told him that I did not have my card and what would he do if I came to pay the bill without the card. He said he would give me the 1800 #. His name was Marvin. This was good service but not exceptional or great service. Then a female csr by the name of Renee came on the line and right away said" How are you doing today and may I help you?. She called Credit First herself and came back on the line and told me the amount of the bill. This is exceptional customer service. She went far beyond her duty to help me. I`ll never forget that.

0l6cbb / 6/22/2008

Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Windshield Repair

Address: 2130 N Highland Ave, Sardis

Phone: (731) 664-6500

Automobile Parts & Supplies, Battery Storage, Engine Rebuilding & Exchange

Address: 160 W Broadway, White-House

Phone: (615) 230-9896

Used Car Dealers, Wholesale Used Car Dealers

Address: 1204 Allardt Hwy, Grimsley

Phone: (931) 879-7395

New Car Dealers, Used Car Dealers

Address: 7832 Shut In Gap Rd, Spring-City

Phone: (423) 533-2459

Auto Repair & Service

Address: 1108 Brick Church Pike, Goodlettsville

Phone: (615) 891-1513

Auto Repair & Service, Towing, Crane Service

Address: 2220 E 23rd St, Lookout-Mountain

Phone: (423) 443-4903