J & J Complete Car Care / Dunlap, Tennessee

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 16898 Rankin Ave, Dunlap

Postal code: 37327

Phone: (423) 949-4088

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Nice

Had my car work on there and got great service they stayed late to get it done to keep me from another night in a motel and did alot of stuff at no charge over all great

Atlfalcons / 11/31/2011

Honest Car Repair Shop

I took my Toyota Van to J&J Complete Car Care for an alignment on the recommendation of my personal mechanic. The J&J mechanic first checked my car for mechanical problems that would affect the alignment. He found and showed me a worn inner tie rod that needed to be replaced. Unfortunately, the part had to be ordered. They gave me an estimate for the part and installation. I was pleasantly surprised when they told m... view moree they did not care if I found and bought my own replacement part or even if they put it on myself, but to just let them know when or what I decide to do. I was then sent me on my way. The estimate looked reasonable but being the penny pincher I am - and not having any experience with their shop I elected to shop the part online myself. I found their quote for the part was exactly the same for the manufacturer they quoted. Their labor charge was much better than the national chain shops in the area. I did find a lesser price for a tie rod made by another manufacturer from a different parts store. The part may be of lesser quality but my van has a lot of miles so I bought it and had my personal mechanic whose shop is near my home, put it on. I then called J&J back for an appointment. I was glad I called ahead because they were swamped with business. (They do need a bigger parking lot). They aligned my Van and charged a reasonable fee for the service and unlike rip off garages like the Budget Brakes or Firestone shops, they did not try to sell me a bunch of stuff I did not need, plus, they gave me a good alignment! I found them to be straight forward, honest, and reasonably priced. I will use them again.

TNflash / 11/30/2011

Too many cars in front

No room in the parking lot, no handsome mechanics. lol.

grrrrrrrrrrrr / 11/31/2009

RIPPED OFF

THEY CANT BE TRUSTED. I HAD A TRANSMISSION WORKED ON THERE. AFTER TAKING IT BACK SEVERAL TIMES WITHOUT ANYTHING BEING DONE I TOOK IT TO MR TRANSMISSION IN CHATTANOOGA. WHEN THEY TOOK IT APART IT WAS STILL FULL OF OLD PARTS AND GASKETS ETC. I HAVE PICTURES, TAPES AND STATEMENTS TO PROVE IT. I PAID FOR A REBUILD JOB FROM J & J THAT I DID NOT GET. SO UNLESS YOU STAND AND WATCH ANY WORK BEING DONE BE AWARE THAT YOU A... view moreRE PROBABLY NOT GETTING YOUR MONEYS WORTH. MY ADVICE. GO ELSEWHERE.

RIPPED11245 / 11/5/2009