Pep Boys Auto Parts & Service / Concord Farragut, Tennessee

Rating: ★

22 years in Business

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 106 Market Place Blvd, Concord-Farragut

Postal code: 37922

Phone: (865) 690-2777

Pep Boys Does Everything For Less

Pep Boys retail and service location, including Speed Shop, with a wide range of car parts and accessories, Speed Shop performance parts, auto repair services, oil changes, tires and batteries.

Categories:

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Payment:

amex, discover, master card, visa, cash, check, diners club, travelers checks

Services/Product offered:

Brake Service
Brakes
Cars
Chassis
Clutches
Engine Service
Engines
Exhaust
Exhaust Service
Exhausts
Front End & Steering
Radiators
SUVs
Shocks
Steering
Struts
Suspension
Suv
Tires
Transmission Service
Transmissions
Trucks
Wheels

Open hours:

Mon - Fri 8:00 am - 9:00 pmSat 7:00 am - 8:00 pmSun 9:00 am - 6:00 pm

Brands:

BF Goodrich, Bosch, Bridgestone, Carlisle, Castrol, Continental, Cooper, Cooper Tires, Falken, Firestone, Hankook, Michelin, Monroe, Pennzoil, Pirelli, Uniroyal, Valvoline

Reviews:

TERRIBLE service! The workers ...

TERRIBLE service! The workers are lazy and rude. I spoke to two different employees on the same day about my "problem" and they did not know what they were doing. It is not worth the trouble to get some thing "fixed" and end up with some thing else damaged. I will never go there again! I would not recommend going there for anything involving their service department.

inmyopinion... / 12/28/2012

Absolutely horrible! I took ...

Absolutely horrible! I took my car in for rear brakes and after seven trips back to pepboys my car was still not driving right. After smoke started coming from my tire and continuos vibration in my steering wheel that was never there before, I Took it to Toyota and they discovered $1100 worth of damage because pepboys used a crow bar and a hammer to get my tire off damaging the hubb! Toyota stated that whomever wa... view mores working on my car had no idea what they were doing and made my car unsafe to drive, yet I was told seven times " I`m good to go" from the so called mechanics at pepboys.

Jlovely104 / 6/19/2012

When calling around I found th...

When calling around I found that Pep Boys had the best quote on tires. I made an appointment for 2pm at 10am. When I got there at 1:30 and spoke to someone behind the counter they said that my quote number was not valid. Of course they gave it to me anyways. I decided to wait but after an hour my car did not move. So I left figuring they would start soon. 6 people came after me and left before my car even moved. I fi... view morenally got my car back at 6pm. What was worse is I only got 2 tires (for the front end) and the reason they claimed it took so long was because they rotated my balled tires to the front and put the new ones on back. I have front wheel drive! I would not recommend going here for anything involving their service department. They are all idiots or crooks!

Megaphone06 / 1/9/2012

The Worst Automotive Expierience

On March 7th,2008 I took my car to this location to have the brakes looked at because they were making a funny noise. When I allowed the people at this store to look at my car it took them 1 hr and 19 min. to look at my car and tell me that I needed an entirely new brake system in my car and that if I didn`t let them fix my car that the brakes will fail and that I would have an accident. The evaluation said that my c... view morear did not have any pads/drums left that my car was leaking brake fluid and that I needed four new tires on the car but the tires I had were only 8 months old and I had bought them from Pep Boy`s . The total bill would be $821.29 (not including new tires). So because I did not have any trouble stopping my car or getting it to move I decided just pay for the diagnostic fee and take the car to someone else. So after leaving Pep Boy`s I took my car the Midas and they looked at my car and told me that a I did need new pads and that I could use new rotors on the front but everything else was fine and they said that there was no evidence of any fluid leaking in the rear brakes like Pep Boy`s said. So problem with Pep Boy`s is that I expect that small mechanic companies are going to try to take advantage of women because they assume that women do not know how to work on cars but I expected better of this company that they would try to have some kind of integrity and honesty that they would not use fear tactics and unneeded charges to try to make money off of someone that they feel does not know a lot about cars. In the future if you do not know much about cars then please, please try to stay away from this company because they will try to take you for every dime you have. Even though the work that they preform on your car is not needed.

alientotn06 / 3/17/2008