Robert`s Auto Repair / College Grove, Tennessee

Rating: ★

22 years in Business

Auto Repair & Service, Automobile Inspection Stations & Services, Brake Repair

Address: 1515 N.W. Broad ST., College-Grove

Postal code: 37129

Phone: (615) 896-1407

E-mail: info@robertsautorepair.org

HONEST & FAIR!HONEST SERVICE YOU CAN TRUST!

HONEST SERVICE YOU CAN TRUST! AUTO REPAIR

Categories:

Automobile Inspection Stations & Services, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Emission Repair-Automobile & Truck

Payment:

amex, check, company card, debit, discover, insurance, master card, visa

Services/Product offered:

ALL GENERAL REPAIRS, BRAKES,TRANSMISSION,ALIGNMENTS,DIAGNOSTICS,A/C SERVICE, NEW VEHICLE INSPECTIONS, CALL FOR FULL LIST OR VISIT OUR WEBSITE @ www.robertsautorepair.org

Open hours:

Mon - Fri 8:00 am - 5:00 pmSat - Sun Closed

Brands:

NAPA

Amenities:

WAITING ROOM WITH CLIMATE CONTROL, LAPTOP FOR CUSTOMER USE,CABLE TELEVISION,RESTROOM, WATER,COFFEE,&? CANDY MACHINE

Associations:

NAPA AUTO CENTER, CERTIFIED AUTO REPAIR.BBB? GRADE OF A+ASE CERTIFIED TECHNICIANS

Languages:

English

Reviews:

I took my Mustang in for a bre...

I took my Mustang in for a break job and they did it at a fair price. Soon after, I started getting a vibration so I took it back. They said it was a tire problem. I took the car to the tire shop and they said the tires were fine. After a month of back-and-forth I took the car to the Ford Service Center. Their service department said the brakes were shot. So, my father-in-law and I put on new pads and rotors and all ... view moreis well. During the same time frame, my wife`s Altima need a new catalytic converter so I took it to Robert`s as well (I had yet to figure out they had messed up my break job). They repaired it for about $1000. Fifteen months later, the Altima`s "check-engine" light comes on. We take it to the dealer and they point out all kinds of things Roberts did wrong that has caused the exhaust system to fail. Robert`s failed to properly install the part (was supposed to be a floating attachment, Robert`s did a fixed attachment), the Oxygen sensor was bent, and there were no heat shields installed as there should have been. I have contacted Robert`s through the BBB and they agree to my initial request for compensation for the catalytic converter IF I supplied the core. Anyone who works in this industry knows that when a part is repaired, the core is sent back. That is what Nissan did...if they did not I would have been charged a core fee. The Nissan Service manager offered to speak to Robert`s and explain what they did wrong but Robert`s has declined to go that route. In a nutshell: two different cars, two different repairs. Both had to be redone. The redo of the breaks cost $250 and the Altima repair cost another $1500.

tim.fusco.92 / 9/28/2012