Usa Auto Repair / Vonore, Tennessee

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Accessories

Address: 4907 US Highway 411 S, Vonore

Postal code: 37801

Phone: (865) 856-0872

We give hometown service and quality above the chain stores! Come see us today!

Since our humble beginnings in 1975 when John and Jerry Bingham started Bartlett Tire Service in an open, two-bay service station on Stage Road, friendly personal service has been our most important product. Our goal today is to continue that same service

Categories:

Automobile Accessories, Automobile Parts & Supplies, Auto Repair & Service

Open hours:

No info

Reviews:

Affordable, Honest, Friendly

I needed to have a piston removed from a connecting rod and a new piston put on. I had the parts and just needed someone to do the work. I called late on a Saturday and Jim (the owner) said he would wait for me to get there (which he did, he stayed at least 30 minutes late trying to help me). Once he started to look at what I had, he noticed that the connecting rod was bent (he was accurate, it was bent), he got on t... view morehe phone and started calling around to locate another one. He found one at 1/3 the price that I could find one (he found it for $35.00 which included shipping I only found it for $116.00 which did not include shipping) and said he could have it delivered by Monday (which it was delivered by). He called me as soon as it was delivered and as soon as I got there with the other parts, he didn`t make me wait, he put it together. When he told me the balance, it was for the part ONLY, he didn`t charge me a dime for putting it together for me! When I reached into my purse to grab my checkbook, I realized it was missing, so I offered to pay with a debit card or credit card. Unfortunately, they don`t accept them there, however, they didn`t want to hold me up, so if you can believe this, in this day and age, they sent me on my way WITH the completed part and told me to mail them a check!!!! Not only did I find them to be honest, accurate, and affordable, I found them to be some of the friendliest folks around. While I waited for the part to be fixed, Jim had Biscut (his hound) show me her tricks (her Nascar trick was my favorite). I also had the pleasure of meeting Jim`s father in-law (a real charmer). They have photos on the wall of some of the race cars that Jim has raced over the years (I found them interesting). These guys know their stuff, they have raced high performance cars for years and STILL do. Anything you need done, these guys are capable. From diagnosis to repair and anything in between including selling parts. I would put my reputation on the line for this group of guys. I don`t want to give the wrong impression, I had never met any of them before, I am a happily married woman, as are the guys at the shop (I only know because I heard Jim take a call from his wife that ended with an I love you). I feel as if, not only did I receive a quality job at an amazing price, I made a few new friends. I am so thankful that I found this shop because I don`t have a regular mechanic because my former mechanic/friend has stopped working due to illness. If you are in need of a mechanic, I am sure you won`t be disappointed.

BonnieWill / 11/28/2011