Cunningham Lance Ford / Knoxville, Tennessee
Rating: ★★★★
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 4101 Clinton Hwy, Knoxville
Postal code: 37912
Phone: (865) 687-2100
E-mail: gbenson@lcford.com
Quality Automotive Parts, Service and Repairs.
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Reviews:
After some initial miscommunication on an ordered vehicle, Mr. Chuck Tucker did a fine job of working with us on the car we had ordered at a price that was fair.
Nathan K. / 11/20/2013
Lance cunningham seems to be the only dealer in the knoxville are that i can ever make a deal with. always the best trade in values and do their best to make a deal that i am satisfied with. i have delt with preston williams exclusively for a number of years and he truely treats me like a friend instead of just a customer. this makes my fourth vehicle purchase with preston and lance cunningham, ill never buy from ano... view morether dealer again, ive given them all a chance some numerous, and lance beats them everytime.
Ronnie C. / 11/19/2013
This is my second vehicle purchase for Lance Cunningham and I have been completely satisfied. Every one is very friendly and welcoming. I have walked out both times with a great deal and great vehicles.
Daniel P. / 11/6/2013
Frank was very understanding and accomodating when selecting and picking up the new F150 vehicle.
Darrell kennedy K. / 10/30/2013
BUYERS BEWARE! I purchased a van here not knowing the valet key was super glued into the auxiliary key. When I spoke with the general manager JASON OWENS (who I had been trying to get in touch with since Wednesday-- he never returned my calls) he said QUOTE: "If you wanted a vehicle where everything worked, you should have bought a new car."
& "We don`t check things like a sunglass holder." (as if that compares to... view more a faulty $250 key, but I`m a woman and I guess this was his way of talking down to me)
And this little gem-- "You can call a DODGE DEALERSHIP and if it only costs $2-$3 to have a key made, I will give you that."
When I said, had I known I wouldn`t have bought the van without a manual key to get in my van-- the GM said, "I will look up your paperwork and as long as it`s written out that you wouldn`t buy the van without a second key, then I will pay for it." Unbelievable!!!
Never mind that the you sold it to me without disclosing the key was faulty. I hung up on him after he said, "You signed on the van in as is condition." Which is true. I did. My bad for not checking to make sure the key you sold me wasn`t super glued. How stupid am I for not checking such a common problem ???.... guess I was more concerned with that sunglass holder!!!! How sad that the GM handles customers in such a demeaning and condescending manner.
Christine D. / 10/20/2013
Everyone that I dealt with at the dealership was very friendly and helpful, especially the salesman, Dustin. The sales people were very knowledgeable of their product and took time to explain various features of each. The financial people were very proficient and honest in explaining various extended warranties and certification programs. This purchase was a good experience and I`ll definitely be a return customer. ... view more
Michael W. / 10/9/2013
John was a great salesman! I was extremely happy with my purchase!
MarissaTrent / 9/4/2013
I started the process on line and John was the one to contact me. I explained what I was looking for and price range and he did an exceptional job helping us. if I every buy a car again I believe I will go back to him.
SusanHale / 8/26/2013
Jessica was more than helpful, and went out of her way to answer any of my questions. She never tried to pressure me into buying just any vehicle, but the one that best suited my needs. I will definitely pass her name and card around to any of my friends or family members needing a vehicle.
However, I will warn them about Mr. Murray. When I tell someone that I have my financing done with a certain person, I don`t ... view moreneed a pushy, type A personality, finance person giving his version of what I need to do. His attitude and mouth almost cost you my business. Ms. Jordan is the only reason that I didn`t get up and leave.
RobertMuse / 8/16/2013
Because of Ben Nelson, my purchase of a 2014 Ford Explorer was very enjoyable.
ChrisMcComas / 8/9/2013