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Great Western Tire / Summerset, South Dakota

Rating: ★★
Auto Repair & Service, Wheels, Wheels-Aligning & Balancing
Address: 340 3rd St, Summerset
Postal code: 57701
Phone: (605) 348-0070

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Reviews:

I was traveling through rapid ...
I was traveling through rapid city when my car broke down, I called every shop in town no one would look at it until monday until I called Great Western Tire. They made room for me on a saturday morning even though looking at there parking lot they really didnt have time. It turned out to be a fuel pump that they stay after closing time to install. Thank You!!!!!!
cocoalola / 8/15/2012

Don`t go there!
The service at this business is absolutely terrible. My husband and I each took in our respective vehicles one week apart to have our tires rotated. The tires were all purchased at Great Western Tire to the tune of nearly $2,000. We both told the service guys at the counter that we only wanted a tire rotation. My experience there took 1 hour and 40 mins with a lecture on what all needed to be done with my car, when a... view morell I requested was a tire rotation. I was even told that my brakes might need to be replaced soon even though they had just been replaced less than 4 months ago!! When confronted with that, the employee quickly back tracked on his statement. When my husband was there, the service guy at the counter was extremely rude after my husband complained of waiting for 3 hours!!! They told him they needed to inspect the entire vehicle, along with the fact that it`s tourist season, and those were the reasons it took so long. The woman waiting with my husband was there for 30 mins - and you guessed it - she was having her tires rotated!! When my husband confronted "Mike", there was no apology, and an invitation to take our business elsewhere. Don`t worry Mike - we will. And we`ll be sure to pass on our experiences at your facility. My only hope is that your manager will see this review.
JillMM / 8/10/2010

BB
I took my truck to get a squeaking noise fixed (from the front of my truck) i get new a u-joint replacement and told this would fix my problem, all except a small squeak from my back brakes. After i pay the $200, i leave the parking lot and the sound is more severe than before. I go back and ask why this is this way, the very rude gentleman at the front told me that i need to repair the back brakes. I`m only fixing h... view morealf the problem, and so on.....(basically said i was being cheap and not wanting my truck fixed) after i got cut down by the rude person. I take my truck else where and they realize (in 10 minutes) it is my drive shaft that needs repairing. NOT MY BACK BRAKES! So now my truck is fixed, no thanks to Great Western Tire. I`m not as mad about them not fixing it, its mainly the rude gentleman that work the front counter. So i will never go back again, or refer anyone there.
CTorres2088 / 5/18/2010

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