Graham Automotive / Harrisburg, South Dakota

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 801 W 41st St, Harrisburg

Postal code: 57105

Phone: (605) 336-3655

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Grahama is awful..avoid them if at all possible.

I`ve been working with Graham Auto for the last 3 years and can say that I have never been so displeased with automotive service in my life. Just today, I brought my car in for its 75,000 mile check up. I was told the service would take 2.5-3 hours maximum and would cost around $500-$600 - yikes, but ok, it has to be done. So, I find a ride in the morning to drop my car off (huge inconvenience, but the ""free rid... view morees"" they offer customers take about an hour and it`s not worth the time to wait). After getting dropped off by my friend, I receive a call from Graham confirming the 75,000 mile check up and that the cost will be $1150-1200 and my car should be done in 8 hours. Wow, really? That`s a HUGE cost increase from what I was told when I set up the appointment. Also, 8 hours now?! That`s ok - I have a bunch of spare cars laying around...take all the time you need. Wtf?! Later in the day, I get a call saying that there are 4 other things wrong with my car to the tune of an additional $400. Graham has done this to me before (this is the seventh time I`ve had issues with them in THREE years!!) and I`m sure they will continue to do it to whomever and whenever they can until they get reported for constantly screwing people over. Graham is about as shady as a business can be and even though the service guys are ""nice"" people, they are definitely NOT looking out for the best interest of the customer and they`ll do whatever they can to make a buck. If you are at all able, avoid this place - it`s just a matter of time before they will turn around and screw you over too. Stay away.

bee1982 / 3/7/2011