Keith Hawthorne Hyundai of Gastonia / Tega Cay, South Carolina

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 4712 Wilkinson Blvd, Tega-Cay

Postal code: 28098

Phone: (704) 478-2000

E-mail: MAutovino@keithhawthornehyundai.com

RTC Custom Wheels and Tires...Where the evolution of the wheel has come full circle !

We Do: * N.C INSPECTION * BRAKES * OIL CHANGE * ENGINES * TUNE-UP * TIRES * OIL LEAK * TRANSMISSION * ALIGNMENT * STRUTS/SHOCK * TIMING BELTS * WATER PUMP * HEATER CORE * AIR CONDITION * EXHAUST * STRUTS/SHOCK * FUEL INJECTION * ELECTRICALS

Categories:

Auto Oil & Lube, Auto Repair & Service, New Car Dealers, Used Car Dealers, New Truck Dealers

Payment:

master card, discover, visa, amex, check, financing available

Open hours:

Mon - Sat 8:30 am - 8:30 pmSun Closed

Brands:

Hyundai

Reviews:

thatgurl / 12/10/2012

I had called and given the sa...

I had called and given the salesman at Keith Hawthorn all our information, he assured us we could purchase a new Sonata and keep the payments within our budget. He took our credit app. over the phone, called us back and scheduled an appointment for 11:30 am. We arrived on time looked at the new Sonata`s and settled on the one we "loved". After 3 1/2 hours of the salesman and the manager offering and counte... view morer offering, taking less than we were first offered for our trade we finally settled on a price. (They kept my keys and licences so we couldn`t leave, which we tried to do ). After meeting with the finance manager we were told there could be a problem with the lease but he felt so confident that he could work it out he let us sign the papers and leave with the car. On the following Monday I took the car back to the dealership to have the car detailed. When I arrived the finance manager met me at the door, I was informed that there was a problem with the lease, I was asked to turn in the keys. I offered to make a larger down payment, buy instead of lease. I was told that he couldn`t reach anyone on the phone. He gave me my down payment back, my keys and hurried me out the door with everyone watching, with a promise to cal lus back if he could make things work.. I felt humiliated, as if I had had the car repossessed, my wife was in tears. We hadn`t heard anything back from the finance manager by 5:30, so we bought a Toyota Camery. No hassle, no lease, lower payments. At 7:30 the finance manager from keith Hawthorn called back to say he had worked out the problems and we could pick up our Sonata... To bad, we loved the Sonata, but Toyota of Gastonia has now earned a loyal customer and Keith Hawthorn is stuck with a "new" car that has 600 miles.

kimberly.tongel / 4/24/2012