Independence Automotive Inc / Tega Cay, South Carolina
Rating: ★★★
19 years in Business
Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies
Address: 100 College St, Tega-Cay
Postal code: 28134
Phone: (704) 889-1075
E-mail: iautonc@mindspring.com
Shop Online, Find Store Locations, Service & More!
Your Greenwood NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.
Categories:
Tire Dealers, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Automobile Accessories, Tire Changing Equipment, Wheel Alignment-Frame & Axle Servicing-Automotive, Used Car Dealers, Mufflers & Exhaust Systems, Wheels, Truck Service & Repair, Automobile Inspection Stations & Services, Automobile Diagnostic Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Air Conditioning Equipment
Payment:
discover, amex, cash, master card, visa
Services/Product offered:
Batteries
Open hours:
Mon-Fri 7:30 AM-5:30 PM,Sat-Sun Closed
Languages:
English
Reviews:
BMW
Just wanted to say thank you so much for the job well done on my BMW. I really appreciate all the time you spent on my vehicle. My husband is really pleased with your shop. Now we know who to see for our automotive needs. I was afraid when the dealer said everything was fine but my vehicle was still making the rattling noise. With two infants, I can`t take that chance. Hats off to Jason for diagnosing and repairing t... view morehe problem. We are so thankful and we will be lifetime customers. I have already sent a few referrals that way. Keep up the great work Jason Nesbit!!!!
plumpudding / 2/23/2011
Bad Experience
Brought in for Timing Belt Service. Nothing wrong with the car. It was just time for the service. Engine was making no abnormal noises or exhibiting signs of any problems.
After picking up the car and driving it up the street, I noticed a rattling sound that was not there before. Brought it back immediately. The mechanic who worked on it denied hearing anything, but another mechanic there admitted to hearing the n... view moreoise. The other mechanic said that it sounded to him like the tensioner was bad. They assured me it was safe to drive, and to bring it in Monday to have that part replaced. The owner, emailed me to assure me that the sounds would be fixed, and if it wasn`t on Monday, my full purchase would be returned to me.
Picked it up Monday, the noise was still there. Mechanic that worked on it claimed it wasn`t. Told me there was nothing else they were willing to do. He laughed at my assertions that he might have made a mistake, and mocked my suggestion that the dealer take a look. Took it to VW South dealership. Owner said he was ok with me doing that.
Dealer confirmed noise, and confirmed that it was coming from the timing belt that I had just had installed. They also confirmed that this was not a normal noise that a timing belt should be making.
I contacted owner, and attempted to obtain the refund promised me, so that I could obtain a proper repair at the dealership and get my car back on the road. He had two chances to do it right at this point.
At this time, the owner stopped answering his cell phone, refused to come to the phone at his shop, and stopped answering any emails. I have filed a complaint with local BBB.
Fudgey / 2/5/2010