Gregory Reilly & Associates / Tega Cay, South Carolina
Lifting Customer Satisfaction to New Heights
Representing Komatsu, the number one lift-truck manufacturer in the world, is a great calling card for Carolina Industrial Trucks (CIT). The equipment line is among the best in the world. In fact, in 1980, Komatsu became the first lift-truck company to win the prestigious International Deming Award, which recognizes high quality manufacturing and quality control. But there`s more to CIT than exceptional equipment. If the Charlotte-based company weren`t adept at working with, and supporting, customers, chances are it would not be the successful company that it is. Its owners, President John Cotham and Controller Mike Moore, are both active in the business and have more than 40 years of experience in the industry. Serving 25 North Carolina counties with full-service locations in Charlotte, Hickory, and Monroe, CIT has made a name for itself by Putting the customer first in every transaction Being easy to do business with Offering high quality new, used, rental and leased equipment Supporting customers with Guaranteed Customer Satisfaction Plans on new and used equipment, maintenance plans and excellent service and parts. Thus, it`s no surprise that customers of all sizes - from major manufacturers and utilities to one-person operations - have made CIT their lift truck dealer of choice. And those valued customers have made CIT the largest volume dealer for Komatsu in the Southeast.