J T`s Paint & Body Shop / Summerville, South Carolina
Service is our best part.
It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.
Reviews:
Brought a BMW Z4 in to have the front bumper/fascia attached correctly and to get headlights cleaned.
When I brough the car in was told it would cost $42.00 to take it apart (1) hour to determine problem Ok. If it took them an (1)hour to take it apart then why did it take 5.9 hours to put it back... view more together??? Yes I did authorize the money but at that point they had the car apart and because of my ignorance I did not quite understand that there weren?ˆ™t more parts involved until I got the bill. On bill it states $76.00 in parts and of (6.9) hours of labor for a total of $371.00.
Then to top it off... while the car was in there procession the paint on the fender where they had repaired the headlight had a large paint chip put in it. They blamed me, which I am fairly certain not to be correct. So they just dabbed some touch up paint on it and told me to accepted it or they would just keep the car no willingness to work out a better solution?ˆ¦at least fill the chip up with paint then buff it off or something .
The good side is the light does now match with the fender and the front fascia/bumper is now attached correctly.
I am sorry if I offened the ladies in the office...I got a little upset.
Tom Low