Pep Boys Auto Parts & Service / Reidville, South Carolina

Rating: ★

19 years in Business

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 2418 Laurens Rd, Reidville

Postal code: 29607

Phone: (864) 676-1365

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Categories:

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Payment:

amex, discover, master card, visa, cash, check, diners club, travelers checks

Services/Product offered:

Brake Service
Brakes
Cars
Chassis
Clutches
Engine Service
Engines
Exhaust
Exhaust Service
Exhausts
Front End & Steering
Radiators
SUVs
Shocks
Steering
Struts
Suspension
Suv
Tires
Transmission Service
Transmissions
Trucks
Wheels

Neighborhoods:

Pleasantburg

Open hours:

Mon - Sat 8:00 am - 8:00 pmSun 9:00 am - 6:00 pm

Brands:

BF Goodrich, Bosch, Bridgestone, Carlisle, Castrol, Continental, Cooper, Cooper Tires, Falken, Firestone, Hankook, Michelin, Monroe, Pennzoil, Pirelli, Uniroyal, Valvoline

Reviews:

Stay FAR Away!!!

My car was just off warranty. Needed brake work. Thought I would take advantage of Pep Boys $199 ""COMPLETE BRAKE JOB"" Special. Work was supposed to be done within 24 hours. 72 hours later, it still was not complete. Service manager stated parts not included in the SPECIAL were defective and had to be ordered. (Parts not included in the word COMPLETE.) Told him Pep Boys had my car all apart, I wanted the bottom l... view moreine price was going to be. He said ""Pep Boys NEVER does that! "" (I am helpless at this point and they knew it.) I asked when my car would be finished. 6 HOURS, I was told. Car was NOT ready in 6 hours. Pep Boys mgr. claimed they had a 3 hour power outage and everything got delayed. I walked around to the parts counter. Asked the Parts Manager, ""You having a rough day?"" He said,""Not particularly."" I said, ""Do you have a large UPS so you were able to use your computers/phones during the blackout today?"" He asked, ""WHAT BLACKOUT???"" I was blistered. My car was ""finished"" in an hour. = $600!!! Brakes squeaked like hell. Took it back. Mechanics ""made adjustments."" Still squeaked. Took it back. Put it up on the rack. Service manager said ""That`s as good as ANYBODY ANYWHERE can make it. "" I told him the car NEVER squeaked like that before! ""We are finished!!! Pep Boys manager said"" I took it to another repair shop. They did some grinding and tweaking. Squeaked less, but still UNACCEPTABLE. Took car to the dealer. They redid the entire job. $500... Their findings: Pep Boys used ""soft,"" cheap Korean brake rotors and Chinese brake pads. Also, the ""anti-squeak compound"" which is supposed to be used on EVERY brake pad WAS NOT USED at all. I carried a trunk full of worthless Pep Boys parts back to Pep Boys. Service manager refused to come to my car. Said if I was displeased with the work, I should have done more to let them know about it... Hard to believe, but it`s EXACTLY what he said.

AlfredNobel / 7/28/2010