Palmetto Ford Lincoln / Mount Pleasant, South Carolina

Rating: ★★★

New Car Dealers, Transport Trailers, Tractor Dealers

Address: 1625 Savannah Hwy, Mount-Pleasant

Postal code: 29407

Phone: (843) 571-3673

? Philips has been providing luxury import cars since 1983 to the Columbia market and across the nation. Quality cars, Fair prices with an outstanding reputation! Most IMPORTANT Service after the Sale and No DOC FEEs !

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

I recently purchased a 2013 Explorer from Palmetto Ford and it was an awesome experience. Prior to going to the dealership I called and spoke with the finance manager Mike and he gave me a ton of great information. I am always skeptical going to car dealerships because they are not known for their honesty but everything that I was told prior to making the trip up there was true. When I arrived at the dealership Mike ... view moreintroduced me to my salesman Kelvin who was super friendly from the beginning. He right away took me out to start seeing what all I was going to want in my Explorer. He was very patient with my 2 year old son and made me feel at ease with the whole car buying process. Managers Bruce and Scott were also very helpful in making my deal happen. I explained I had been working very hard to be able to get this vehicle and I really wanted to be able to make a deal. They worked all day on my trade amount and getting a great finance rate. After all the paperwork was done and I was presented with the keys, the internet manager came out to my vehicle and spent 30 minutes explained everything about the technology in my vehicle and how to work it so I would be comfortable using it. I really appreciate the amazing service I received there and it was refreshing to walk away from the dealership being able to say I had a great experience. THANK YOU PALMETTO FORD!!!

JillianS. / 3/15/2013

Fraud, NEVER GO HERE

Palmetto Ford Lincoln sounds reputable, but its NOT. I went to Palmetto Ford for a basic oil change and came out with them telling me that I needed $500 + worth of new parts. Even though I am a female, I am an educated female who knew this was not true so I waited until I got a 2nd opinion. I called several other places for quotes on the parts that Ford Lincoln recommeded that I receive. In the end I was told by a... view more more reputable mechanic that they were attempting to scam me by making me get new parts for my car when in reality my car was 100% fine. I will NEVER go back to Palmetto Ford Lincoln and will encourage EVERYONE else that I know to never go to Ford either. Cheating people out of money during difficult economic times is unmoral.

xcounttry / 1/16/2012

Charleston`s Best Ford Sales Consultant

I just purchased a brand new Ford Fiesta at Palmetto Ford. The staff & service have been amazing. I especially wanted to acknowledge Gary French, who is the most personable, helpful, & genuinely nice car sales consultant I have ever met....and I have met a lot! He made sure that someone showed me how to use all of the tech features before I drove off the lot, including helping me sunc my phone. I also brought the ... view morecar back the next day and dropped it off to have the 1st Place Finish fabric protection done. Since I work an hour away, and the process takes at least 3 hours, Gary waited for me to get out of work yesterday to drop the car off, and then gave me a car to drive to work while mine was being serviced. He made sure I had a car that was fully gassed, and he went and grabbed my car as soon as he saw me pull in the lot today. I would definitely recommend Palmetto Ford to others & I will be directing them to Gary.

phoenix12509 / 8/31/2011

service department not up to par

I took my vehicle in to this place with a starting problem. They said it needed a new fuel pump. had that done along with fuel filter and full fuel system cleaning. Took it home, two days later it starts but then acts as though its going to die. So I take it in again, and explain that it seems to have a spark knock also. They say it needs a new IAC valve. After test driving the vehicle the tech diagnosis the knock no... view moret as a spark knock but thinks that it has rod knock and says it also has a vibration. The only diagnosis he can come up with is that it needs a new engine. I get a second opinion and the fuel system cleaning must have been done poorly because the problem was a clogged fuel injector, along with a bad transmission mount causing a vibration. I wouldn`t take my vehicle back here for fear of what they might mis-diagnose next! They did however resolve the newly clogged fuel injector at no cost, once it was diagnosed. I then had all other repairs done at a different shop.

beachbum123 / 11/17/2010

Good truck bad people

My husband purchased a New 2010 pickup truck from Palmetto ford, The two things he ask for was a extended cab and satilite
radio. Well he worked a deal for the shorter cab but was told and even had a inservice on how to use the satilte radio, was told to go home have it connected and enjoy. Long story short the truck did not come with it, has a button but no satilite radio. Went back was told they could have i... view moret installed for X amount of dollars. My husband works for a company where they purchase work trucks at least every four to five years, I hope he has learned his lessons and where not to go in the future to purchase a truck no matter how Red it is. Momma you should be ashamed of your boys. I have lived in charleston all my life and I have never been able to buy a car from palmetto ford for one reason or the other I warned him, some people never listen and some things never change. I purchased my new car from Baker on on 17 few doors down the best of the best they are not sales men they are family people and treat you as if they have known you all your life. What a great group of women and men.
Love my Baker.

wilcoxc / 12/17/2009

Most efficient car buying experience I have ever had. Best sales staff. Will never go anywhere else.

I have bought several automobiles in my life and it seems to be the same thing everytime. it`s almost like there is a class for car salesman to become robots. I decided to visit palmetto Ford simply because the Lincoln dealership I used in the past closed there doors. I am glad they did. I called up and got perfect directions from the nice young lady that answerd the phone. I had already set up a time to meet my sale... view moresman by just calling ahead and inquiring about the Lincoln. When I arrived at the dealership the same gentleman (Jeff Holloway) that set up my vist was there wth the car I wanted to see. It was pulled in the shade on the front porch of the dealership. I am a person that is sold on honesty and first impressions. Palmetto Ford has the first impression down. Turns out they have the honesty thing down too. Never once did I feel like I was being taken for a ride. ha.ha.
I guess what i am really trying to say is that whatever school that Palmetto Ford is sending there salesman is the one that every other dealership should enroll in. If I ever need anything I know I can call on Jeff and Palmetto Ford to help me in any way.
~~~M. M.

charleston07 / 9/4/2008