Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 617 North Main Street, Clover
Postal code: 28012
Phone: (704) 825-5186
Home of the Truck Man!
Keith Hawthorn Ford of Belmont is the Home of the Truck Man. We sell new and used cars, trucks, and SUVs including new Fords and Lincolns and certified preowned Fords. There is a huge selection of F150, F250, F350, and Ranger pickups. Come test drive the great on gas Focus, Fusion Hybrid, and Fiesta! If you are looking for a family cruiser, the Edge, Explorer, Flex, and Expedition are fantastic vehicles and come in many affordable trim levels. Also, come take a look at the newly redesigned Ford Escape and Mustang. Keith Hawthorne Ford doesn`t just sell cars and trucks. We fix Fords and Lincolns also. Get your car worked on while you wait. We also carry genuine Ford and Motorcraft parts and accessories. Ask about the Keith Hawthorne Advantage.
Reviews:
DO NOT GO TO THESE CROOKS!! They are liars, rude and takes advantage of people that don`t know better. I have two family members that have been ripped off and I am hoping to save anyone else from going through the same thing. They will sign a contract with you and then call you a week later claiming there was an issue and you owe more money....dont fall for it!!!
mscrawford33 / 9/19/2013
Best Dealership HANDSDOWN
This dealership is what every dealership should strive to be. EVERY sales person I came in contact with was friendly, not overbearing, and actually asked important questions aside from the typical ""what are you looking to spend"". There were no long tedious waits, no pressured conversations in offices, and no awkward waits for financing. The finance guys there are awesome, and Jason is a miracle worker. If you are i... view moren the Charlotte area, its WORTH the drive to go to this dealership in Belmont. Trust me. You will not be disappointed. My Fusion is great, and my experience was better! -Emily
emrosscar / 3/26/2012
The Owner of this dealership h...
The Owner of this dealership has people in his employ that screw up everything they touch and when they are called down on the problem they caused, they will not take responsibility for the situation. When you talk to them about it you are talked to like you are dirt under their feet. This is not the way you treat your customers. I have had conversations with Keith Hawthorne himself and the take I have on it, is... view more that he has so much money now that he dos not care if he looses a few customers in the process. I have been talked to this way by him and Tom Rivers and Scott Baucum. These people should not have contact with the public because they DO NOT know how to speak with the general public. I would not recommend any Keith Hawthorne dealership to anyone, ever!!!! I was also told by all three of them to take my business somewhere else..........and I already have!!!!!!
plddalmatian / 12/31/2011
BOTH OF THE LOCATIONS,ONE IN B...
BOTH OF THE LOCATIONS,ONE IN BELMONT NC,AND THE ONE IN CHARLOTTE NC,MR KEITH HAWTHORNE HIMSELF DOES NOT CARE ABOUT HIS CUSTOMERS,I HAD A SERVICE ISSUE AT THE BELMONT LOCATION,AND I TRIED TO TALKED TO MR KEITH HAWTHORNE ABOUT THIS,AND THE TOTAL ATTITUDE HE GAVE TO ME,I DON`T WANT YOUR BUSINESS.
jjones12024 / 12/30/2011
Service Dept: Check Your Bill!!!
Took an classic car in for an alignment.... Which turned into a pretty profitable venture for Keith Hawthorne! They charged me $130 to install a $30 wheel bearing (would have taken me 30 mins) The alignment was a fair price (after I talked them down)
I went to pay my bill and I found a $4 Document Fee? And a $18 disposal fee??? I never authorized these charges and I could have taken the 3"" wheel bearing with me.... view more
I took the car on the road and it`s all over the road! Not only did they not correct the issue with my vehicle, but those guys tried to screw me. Save your time - go somewhere else. Go anywhere else...
skankngonuts / 7/23/2011
HUGE waste of time!!!
LIES, LIES, LIES... Don`t waste another second of your time!!!
After doing a good deal of phone negotiating, because we have a toddler and and infant, we went to the dealership on a friday night, did a test drive and confirmed we wanted to proceed. Our salesman, Chip, was seemingly accommodating and explained the following morning that they would do what it would take, given our situation, to get the deal put tog... view moreether...Lie #1. We are in the auto industry and have been for 12 years and have bought and sold more vehicles than we probably should have in that time span so we are more experienced than the average vehicle consumer.
That said, we reconfirmed the specifics and it seemed all was a go. We arrived at the dealership and were told it would take about 30 minutes to an hour...Lie#2. After four hours with two tired kids and no lunch we decided we needed to, at the very least, get a bite. Just before we went to get some food they had decided that they would not do what it would take to seal the deal so we left. We had a vehicle we wanted to trade but it was in Florida so after they decided that they didn`t want to bring it up the deal was off. Two weeks later we were having the trade vehicle brought up and called them back even though they had lied to us. We realized our circumstances weren`t exactly standard and decided we would give it a shot again. We called the GM in the morning and asked if the vehicle was still available and that we would bring the trade vehicle in ourselves. The GM was pleased to hear it and said of course Lie #3. He directed us to another salesman, not Chip, who proceeded to ask us all of the questions we had already gone through just 2 weeks prior and said that they didn`t know where Chip had put our financial information. Scary!! But the salesman, Scott, said that they were going get it all worked out immediately....""not a problem""...Lie #4.So after 4 or 5 hours of back and forth calling they decided to tell us the vehicle wasn`t available and had been sold 2 days prior. They suggested a vehicle be brought from Tennessee. We were reluctant but entertained the idea although we were disappointed as the other vehicle was what we had expected. We were under a time constraint at this point and after expressing our extreme disappointment with the lack of knowledge on the part of the GM with regards to their inventory (a GM`s primary function) and their new demands with regards to the trade vehicle, the salesman said he would call back....Lie#5... and we have never heard from him again. This is a circus with a horrible ringleader. And to the person who said this is a nice facility all I can say is you must not get out much. They claim to be a leader in sales in their industry and I can tell you that they don`t invest any of their profit in their facility. Go somewhere else if you value your time. Their lack of respect is unsurpassed. They are just trying to get you in the door and pressure you into a sale which is part of the process in most cases but they do it in a way that makes you feel as though you need them and you don`t. Trust me...they aren`t doing you any favors.
Samara Neely / 7/21/2011
DON`T BUY FROM HERE!!!
DON`T BUY FROM HERE!!! Salesman lied to us...Finance Manager lied to us! We were told from the start that they had the title for the used truck we were buying from them. Then they changed the story to ""you`ll have the title in 3-4 days"". Well, it took almost a month to get the title for a vehicle which we paid for in full with a certified check. RIDICULOUS! This place is not a reputable dealer. Typical used ... view morecar salesmen bull crap!!! AVOID THEM!!!!!
mrsroo / 3/2/2011
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