Bruce Beard Automotive Inc / Prudence Island, Rhode Island

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Automotive Tune Up Service

Address: 1180 W Main Rd, Prudence-Island

Postal code: 2842

Phone: (401) 847-7432

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Reviews:

By far the best auto mechanic ...

By far the best auto mechanic shop I have experienced. If you are sick of auto mechanic shops playing games, or over charging you for services and parts, or simply want real customer service you should look into Bruce Beard Automotive. I do not say this lightly, because I have worked with other mechanic shops that were privately owned shops in New Jersey (where I am from) and Annapolis, Maryland (where I went to coll... view moreege) where I had a great service, but this shop tops them. The shop is clean, the mechanics very knowledgeable and upfront, and the owner is personable and is engaged in the day to day operation of his shop. I have been to the chain shops in the past, where they don`t care who you are, or about your car, fix one problem but screw up another part of your car, and then blame it on your car or you even. Now that I have found Bruce Beard Automotive, I will never take my car anywhere else. If you live in New England you should consider taking your car to Bruce Beard. My most recent car debacle was with my new used Volkswagen CC Sport. I had just driven the car off the lot when within a day I cracked a piece of the radiator shield, which later caused the engine splash shield to also crack and fall off. Bruce Beard Automotive did everything to help me get this problem repaired and at an exceptional value. They even made time for my car to come into the shop in the middle of their extremely busy day, so that the assessor from my insurance company could get a better look at the problem before submitting his assessment. Not only did the business go out of its way to help me with my car, but they went above and beyond by vacuuming my car and removing the broken parts I carried in my trunk. When I first went to Bruce Beard Automotive, I thought it strange that a customer, another customer like myself, ordered pizza and soda for the shop, because of the quality service they received on their vehicle, but after my experience with them, I can see why the customer sent them lunch. If there are nasty reviews of this shop I would ignore them. I know other Navy personnel like myself who have used other shops in the Newport/Middletown area and have had complications and inferior repairs and service. I now recommend this shop to all the people I work with. As stated, I am also in the service, and I highly recommend anyone in the military to go to Bruce Beard Automotive if your car has a problem. They are honest and provide excellent service. If I wasn`t being stationed in California, I would drive from Norfolk to have my car fixed by them, because of their superior service and expertise.

Jack__W / 8/8/2012