Santo Lincoln Mercury Volvo / Trucksville, Pennsylvania

Rating: ★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 3514 Birney Ave, Trucksville

Postal code: 18507

Phone: (570) 207-8149

Reviews:

WORST dealership & service!!

Bought a Volvo several years ago, car has been a complete lemon. I tried to get rid of the car for another a few months later after purchase and they offered me the same car for $100 more a month???!!! So I kept the car since it was under warranty. I had new tires on my car- at this dealership. Never thought much of it, until I went to take a tire off and all of the wheel nuts were stripped.They did this and wanted t... view moreo charge me $350+ for something they did. They torqued the nuts on so tight when I tried to get them off, it broke, which would`ve needed to be replaced anyway. They made me pay for the one that snapped off due to their mistake. Not only was this an inconvenience, but a safety hazard if I needed to change a flat. I argued and they threatened to call police. I plan on taking this to court due to several occassions of unfair business practices. I`m not the 1st- a year ago they were caught selling a car that was in an accident (due to DUI of an employee at Santo) and then sold it as brand new. Greg Santo is a crook. NEVER again! Please save yourself the hassle and go elsewhere!!

JM123 / 11/29/2011

Volvo. for life

My experiences with Santo Volvo have been very positive. The staff are kind and courteous and really focus on the needs of the customer. I would not consider getting our Volvos serviced anywhere else! The service technicians are highly skilled and I like to refer to them as Top-Notch because they really know their stuff. Some people believe that service performed by dealerships are out-of-touch with the "goin... view moreg rate" or prefer to deal with the local mechanic. I strongly disagree! First and foremost there is no one more qualified and trained on your vehicle service than the dealership technician. At Santo Volvo this is apparent and because of this you can be certain to find the best value for your service dollar. Take it from me; I simply would not trust my car to anyone else!

williamhall / 2/10/2011