River Drive Service Center / Steelton, Pennsylvania
Rating: ★
Auto Repair & Service
Address: 4613 N Front St, Steelton
Postal code: 17110
Phone: (717) 233-8006
Quality Automotive Parts, Service and Repairs.
We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.
Reviews:
I?ˆ™d give less than 1 star if I could. I brought my car to this shop because of a positive review on another site that I mistakenly thought was real.
1st they forgot to look at my car when they said they would, then acted like they were doing me a favor to give me an estimate on the repair I requested.
2nd when they called the next day, they gave me a high estimate $543.62 to replace power steering hose (289 ... view moreparts 254 labor). I said thanks but no thanks, it?ˆ™s an old beat-up car and I?ˆ™m not looking to sink that much money into it. 1996 Isuzu Trooper - I?ˆ™ll drive it, sell it, junk it - the vehicle is not worth much. To be fair, I offered to pay for their diagnostic time. Although when I dropped it off, I told them what I thought was wrong.
Greg called me back a few minutes later to tell me they had 2 hours into it but he would ?ˆ?do me a favor?ˆ? and only charge me for 1. I asked him what the H#!! would take them 2 hours to diagnose a leaky power steering hose that I told them about up front? He said only 10 minutes was spent on the car, the other time was spent on the phone and internet researching the parts.
I got off the phone googled the parts and within 4 minutes found them for $53.61 including shipping.
I don?ˆ™t mind paying service providers a fair amount for their time and talents, but this is ridiculous.
I?ˆ™ll never take my car here again. It?ˆ™s places like this that give the industry a bad reputation.
DUleau / 1/22/2013