Quigley Dodge / Spring Mount, Pennsylvania
Rating: ★
92 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 565 Rte 100, Spring-Mount
Postal code: 19512
Phone: (610) 367-2191
Automobile Repair
Automobile inspection and repair station located in York, Pa and less than a mile from Interstate 83. Full line repair available for all types of vehicles, specializing in Mercedes Benz. Over 25 years of experience and certified technicians on staff. Customers Served Residential, Commercial
Categories:
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Truck Service & Repair, Auto Repair & Service
Services/Product offered:
Auto Parts
Sales
Sales
Open hours:
Mon - Fri 7:30 am - 5:00 pmSat 8:00 am - 12:00 pmSun Closed
Brands:
Dodge, Ram
Extra phones:
(610) 367-2193(610) 367-2192
Reviews:
I had sent this dealership a specification for the truck I wanted to purchase. Dave Homa returned my email. He and I went back and forth, he insisting the whole time that I come in to the show room.
Well it was clear, that these guys can`t sell over the internet, so I agreed to come in.
During our emailing, Dave had said that they do not have in stock any of the kind of truck I wanted. (Dodge 3500, auto, 29k lb... view more towing).
Dave was very good about educating me on certain differences between models of trucks. (See friendliness score of GOOD above).
But, when I showed up to meet Dave, miraculously he had a 3500 on the lot. "Just showed up."
Wow, great. Well, not so fast, it wasn`t a 4x4. Dave was tied up with another customer so Jim "the truck guy" took me under his wing and went on-line and found a 4x4 3500 locally. It was a little more money than the one on the lot, but I said OK. He called the dealer, made arrangements to pick up the truck Monday (this was a Saturday). I gave him $1,000 down payment, we went over my credit for financing, and I signed an agreement.
I received a call first thing Monday from Dave saying that the truck was a standard. I wanted an automatic. That the towing was on 21k lb. I need 29k lb. So it was the WRONG truck.
How could that happen? Not sure. But Dave said he found the right truck, but again it was more money. I again said OK.
He called me Tuesday and said that the dealer had a buyer and so would not send it down to Quigley. But he had yet another version of the truck, and yes, it would be yet more money.
At this point, I said No. I was done. Thanks for his time.
Dave wrote me then Wednesday to say that the third truck was indeed available and I could buy that one after-all.
I wrote Dave Thursday telling him I no longer trusted him, nor wanted to work with him, and to please refund my deposit.
Talk about an old-fashioned bait-and-switch! Shop elsewhere.
Ferdockm / 7/12/2013