Kost Tire & Muffler / Pocono Lake, Pennsylvania

Rating: ★★★

Auto Repair & Service, Tire Dealers, Mufflers & Exhaust Systems

Address: Route 209, Pocono-Lake

Postal code: 18322

Phone: (570) 992-2220

My Money. My Choice. My Meineke.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

New Management And Crew

Well when i noticed that manager was different from when i had a bad experience i decided to give it a go. Tom Carry and Antony gave me a wonderful experience. Everything was explained in extream detail. i even asked it to be dumbed down :). i feel that this store has evolved wonderfully from what it was year or 2 ago. the new mechanics work very well as a team. I even enjoyed the (show) as i watched the process thro... view moreugh the window. my personal experience was a young mechanic named Matthew. he spoke very well and made me feel like i was taken care of. i high recommend him and the broadheadsville shop to anyone new or old to the area.

Custy / 5/17/2009

Honest & friendly

I`ve heard some bad experiences with Kost, and I`ve had an experience in the past where the mechanic`s communication was lacking.. but my experience today was excellent. I thought I needed brakes and they could of easily ripped me off. Derek called me and said my brakes were fine! Even the price he quoted me was great, Halterman`s wanted to try and charge me triple and if I would of brought my car to them, i`m sure... view more they would of put new brakes on anyway!

Niki / 3/25/2009

Horrible Customer Service

This business is run by mechanics that lack communication and people skills. First the mechanic wanted to do a bunch of extra work which I confirmed through another mechanic was not necessary at all. They needed to order a part for my car and they were supposed to call me when it came in. They never called because I declined to do the extra work. The mechanic gave me attitude when I came to pick up my car. I wil... view morel never let them work on my car ever again and I am not spreading a positive word about them. Good luck if you use them.

xoericajadexo / 3/8/2008

Horrible customer service- lazy service- take longer even with an appointment.

They put on V tires on a Suzeki which is a high speed tire that uses the tire in less than a year,
when the car should have had an H tire. The tires did not last and they are quite expensive.
What a waste. Three other companies were contacted when trying to price tires and all three (3) companies did not understand why these tires were used! They said these tires were for high speed and not necessary for th... view moreis car at all.
They were not able to perform in the time spane as quoted.
They were not personable at all, they quite rude and arrogant.

madwomandriver / 3/8/2008