Midas Auto Service Experts / Pilgrim Gardens, Pennsylvania

Rating: ★★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 733 E Haverford Rd, Pilgrim-Gardens

Postal code: 19010

Phone: (610) 527-3811

The people at this Midas do not know what they are doing. They are rude and not helpful, however, they are happy to take your money. I went into this Midas to have a state inspection and emissions test. They had a coupon online, great. At first all was well. They took the coupon, told me I could wait for the car, and pulled it into the shop. After about an hour, they come out and tell me they haven`t completed the... view more inspection and the emissions test would not run. I needed to drive the car about 100 miles as the sensors are not working. Before I leave, though, they make me pay the whole fee. Conveniently, they have forgotten the coupon. They tell me oh well, come back another day once you have driven the car and we will take the $20 off. This should have been my first warning that these people were not reputable. So I drive 100+ miles that morning and come back. I`m a bit worried I will never see any money back at this point. The emissions test still does not work. They tell me there is nothing more that I can do other than drive another 50-100 miles. After some protest, I leave (at least with the $20 off my card). I go outside and I call the old dealership in the state where I was from, who I trust, and ask them their advice. They tell me something that has worked for them (a hell of a lot easier and quicker than driving another hour or two & something I easily found on the internet). I call this shop back and speak with the manager who tells me bring the car back in and they will try it. I bring it back in for the third time that day and they say that they would be right with me. After sitting there for 20 minutes, they tell me they would not try what my old shop had suggested. In fact, they are keeping the money and have a nice day. Why the manager would tell me to come back in only for them to refuse service is beyond me. This shop either has no idea what they are doing or they are more than happy to take advantage of a situation and make some money off of it. And if you have a problem, don`t try calling the number they give you for a regional manager. No one picks up and there is no machine to leave a voicemail. DO NOT TRUST THE MIDAS TOUCH AND DO NOT BRING YOUR CAR HERE.

sports1234 / 12/9/2012

Wow, What a great experience I had at the Midas Shop In Bryn Mawr. The management was helpful and extremely friendly.The mechanics did an excellent job on my brakes/ fluid changes and The price was very reasonable.I would rate the service a 10 out of 10
I will be taking my car there from now on!!!!!

carmecinc / 1/12/2010

Midas completed service for me incompletely and i had an issue just a few weeks later related to the same problem. They were unwilling to take responsibility for the incomplete service and gave me the runaround when I asked for follow up from the service manager.

This place is bound to rip you off - beware!

SBB / 11/6/2009

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